2010 Franchise Performance Webinar Series
Building Profits Through Relationships
with Franchisees and Customers
Whether you are a franchisor or a franchisee, this series is guaranteed to help you grow your business and improve your overall perfomance. Hear from some of today’s leading franchise experts and coaches on franchise best practices designed to kick-start your system performance. These six informative Power Sessions topics cover everything from overcoming the psychology of fear in your franchisees, to creating a best-in-class franchise support system — with each session designed specifically to improve franchisee performance and profitability. Over six hours of information-packed presentations in all. You'll gain powerful insights and best practices, as well as tips to measuring and improving your own performance as a franchisor.
Power Session 1:
Franchise Advisory Councils:
Tactical Ways to SET UP, ENGAGE and MANAGE the Relationship
Presented on Wednesday, September 1st at 1 PM ET
Evan Hackel, CEO, Ingage Consulting
Power Session 2:
Profitable Partnerships:
7 Success Strategies for Franchisors and Franchisees
Presented on Thursday, September 2nd at 4 PM ET
Greg Nathan, President & CEO, Franchise Relations Institute
Power Session 3:
Revenue Through Relationships:
The Naked Truth of Relationship Marketing
Presented on Wednesday September 8th at 1 PM ET
Troy Hazard, Author and Corporate Speaker
Power Session 4:
Driving Franchisee Performance Through Engaging Communication:
How to Use Internal Communication to Improve Unit Level Economics
Presented on Thursday September 9th at 4 PM ET
Thomas Scott, Director of Operations and Matt Kelton, COO, ShowHomes Franchise System
Power Session 5:
Learning from the Big Boys:
How Caterpillar, HP, Freightliner and others Leverage Training On-Demand
Presented on Wednesday September 15th at 1 PM ET
John Panaccione, CEO, LogicBay
Power Session 6:
Franchise Executive Power Panel: Shared Best Practices from the Top
Presented on Thursday September 16th at 4 PM ET
Jeff Bevis, CEO, FirstLight HomeCare
Kathleen Kuhn, CEO, HouseMaster
Catherine Monson, CEO, FastSigns