About Eric Stites

Eric is FBR's CEO and Managing Director and leads its research and consultants with clients in the area of franchise performance. He is an active member of the International Franchise Association (IFA), serves on the IFA’s VetFran and Franchise Relations Committees, and speaks frequently on topics related to franchise relations and best practices in franchising. Eric lives on the coast of Maine with his wife and two daughters, and enjoys spending as much time as possible on the ocean.
31 01, 2012

Franchise Business Owners Provide Their Views on Tax Reform

With the shadow of tax overhaul looming, the International Franchise Association and Franchise Business Review asked franchise executives to weigh in on several pending tax proposals and comment on tax reform in mid-October 2011. More than 400 franchisors and franchisees took part in the study, which uncovered the following key findings.

21 09, 2011

Franchise Leaders Speak Out: Strategies for Building Strong Franchisee Relations

It’s no secret that good franchisee relations lead to franchisee satisfaction, which leads to generally strong businesses. Satisfied and engaged franchisees work harder, promote the brand better to customers and other franchisee candidates, and ultimately make more money for franchisors and themselves. Every year, Franchise Business Review surveys thousands of franchisees from hundreds of franchise [...]