About Michelle Rowan

Michelle is the president of FBR, vice chair of the International Franchise Association Women's Franchise Committee, and a Certified Franchise Executive. She has facilitated CEO Performance Groups and Executive Networking Groups and is also a mentor of UNH college students. When she is not at work she is usually reading, playing outside, or hanging out with her husband and daughter.
2 12, 2019

Innovation, Technology and Food Franchising: Stats to Know in 2020

Where are food franchises headed? We take a look at the data and trends affecting the success of the food franchise sector and how it compares to other sectors. Here are the food franchise stats you need to know.

24 10, 2019

Creating a Culture of Growth

Franchise Update's Leadership and Development Conference is a must-attend event. In case you missed it, FBR president Michelle Rowan shares the four major takeaways from the event on how to create a culture of growth in your organization.

2 10, 2019

What’s Keeping Franchise Operations Up at Night?

What are the biggest challenges facing franchise operations teams? FBR's president Michelle Rowan joined over 175 operations leaders and had a unique opportunity to facilitate two days of discussion around where their focus is and the best practices they're using to overcome obstacles.

3 09, 2019

Coaching for the Franchisee Lifecycle: Meeting Your Franchisees Where They Are

One of the biggest challenges of the franchisee lifecycle is keeping tenured franchisees engaged. Join us at the IFA's Franchise Operations Conference this fall to learn how successful franchisors are using franchisee satisfaction data to make continuous improvements to their training and support to break franchisees out of their performance plateaus.

1 08, 2019

6 Creative Ways to Up Your Public Relations Game

Are you using your franchisee satisfaction data in your public relations efforts? Looking for some inspiration? Get real-life examples and visuals of how creative franchisors are making satisfaction data the focus of PR and marketing strategies to get attention and edge out the competition.

3 07, 2019

This 4th Is a Good Time to Remember Positive Results Come from Listening with Respect (part II)

As we celebrate this fourth of July, FBR's president Michelle Rowan reflects on the freedoms we enjoy and the value of listening to and carefully considering the opinions of others in our communities, families, even our franchise systems, in order to drive positive change.

30 04, 2019

The Gender Pay Gap Is Real

FBR’s newly released [email protected] study found that franchise salaries for women are lower than men, especially at the mid-level management and C-Suite levels. The question is why? FBR’s president Michelle Rowan explores some theories that may be contributing factors.

8 03, 2019

Be Notorious: What We Can All Learn from RBG on International Women’s Day

Celebrate International Women's Day with three simple, yet profound ideas gleaned from the legendary Ruth Bader Ginsburg. Franchise Business Review's President and COO, Michelle Rowan, explores lessons learned from the feminist icon, the value of women in her personal life and their role in the industry.

16 01, 2019

5 Tips to Make the Most of the IFA Convention

The International Franchise Association’s (IFA) Convention is THE franchising event of the year. FBR's President, Michelle Rowan, share a few tips she's picked up over the years for making the most of your time there - no matter if you're a seasoned veteran or first time attendee.

2 11, 2018

eBook: The CEO’s Guide to Creating and Maintaining a Positive Culture in Franchising

Despite it's critical importance, culture is frequently overlooked by leadership. This eBook examines the three foundational components of a positive franchise culture—and provides practical advice for franchise leadership teams for creating and maintaining a culture that leads to greater productivity and profitability.