Franchise Business Review presents:


Call for Entries Now Open!

Submit Your Entry

Past Winners

Quick Links

Register by September 30!

Other key dates:

  • October 10 – Research deadline
  • November 22 – Advertising deadline
  • January 1 – Winners announced

Entry Information


The annual FBR50 Franchisee Satisfaction Awards are open to all franchise brands that:

    • > Are based in the U.S. or Canada


    • > Have at least 10 franchise owners open and operating for more than six months


  • > Participate in Franchise Business Review’s franchisee satisfaction survey between May 2017 and September 30, 2017


There are no fees to enter. Participation in Franchise Business Review’s research is FREE and completely confidential.

Franchise Business Review will only share the brands that choose to make their franchisee satisfaction scores public.


The deadline for entries is September 30, 2017. All brands that have surveyed with Franchise Business Review in the 18 months prior will be considered for the awards.


Winners are selected based on survey data collected from their franchisees on 33 standard benchmarking questions. The 200 brands that have the highest overall franchisee satisfaction scores are named as a Top Franchise.

Scores for each benchmark question are determined using a weighted scale. For each franchise brand, the collective scores of the franchisees are used to determine an over FSI (Franchisee Satisfaction Index) score to determine their ranking.

Other factors considered include: size of the franchise system, percent of franchisees participating in the survey, and the age of the survey.

For more details, please see our complete research methodology.

Get Started!

Register now for your survey.

Perks of Winning

Receiving an FBR50 Franchisee Satisfaction Award is a distinguished honor that demonstrates to franchisees, franchise candidates, customers, and corporate staff that you care about the success and satisfaction of your franchisees.

Some of the benefits include:

    • > Broad media and PR exposure to candidates and mainstream media


    • > Industry recognition as a strategic thought-leader


    • > Third-party validation by an independent research firm, trusted by candidates, to speed validation


    • > Competitive analysis to see where you rank against other brands


  • > Data that can be used to capture leads and identify areas for further improvement

About the FBR50 Awards

Since 2006, Franchise Business Review has been recognizing excellence in franchising with the FBR50 Awards. Our awards are considered the gold standard in franchisee satisfaction.

Each year, we survey thousands of franchise owners across North America to determine their levels of satisfaction with their franchise brand. We compile a list of the top franchisees each year based on our Franchisee Satisfaction Index and publish a ranking of the top franchise opportunities based exclusively on owner satisfaction.

Read the Press Release

What It Means to Win an FBR50 Award

The brands that make up Franchise Business Review’s Top Franchises each year are more than just award winners. They’re the brands that support and train their franchisees and care enough to ask them what they really think.

Of all the franchisees we survey each year, only the very best make it onto our awards list.

Even more important than the brands on our annual awards list are the brands that aren’t. A franchise can’t buy its way onto our list through sponsorship or advertising dollars, and it’s not about the size of the system is or how fast it’s growing. What matters is performance and we measure it the only true way you can – by surveying the satisfaction of franchisees.

In Good Company…

Think your company is deserving of an FBR50 Award? Take a look at this gallery of past winners to see the kind of company you’ll be keeping.