The annual FBR50 Franchisee Satisfaction Awards are open to all franchise brands that:
- > Are based in the U.S. or Canada
- > Have at least 10 franchise owners open and operating for more than six months
- > Participate in Franchise Business Review’s franchisee satisfaction survey between May 2017 and September 30, 2017
There are no fees to enter. Participation in Franchise Business Review’s research is FREE and completely confidential.
Franchise Business Review will only share the brands that choose to make their franchisee satisfaction scores public.
The deadline for entries is September 30, 2017. All brands that have surveyed with Franchise Business Review in the 18 months prior will be considered for the awards.
Winners are selected based on survey data collected from their franchisees on 33 standard benchmarking questions. The 200 brands that have the highest overall franchisee satisfaction scores are named as a Top Franchise.
Scores for each benchmark question are determined using a weighted scale. For each franchise brand, the collective scores of the franchisees are used to determine an over FSI (Franchisee Satisfaction Index) score to determine their ranking.
Other factors considered include: size of the franchise system, percent of franchisees participating in the survey, and the age of the survey.
For more details, please see our complete research methodology.