James Dwiggins, CEO of NextHome, talks with FBR about how their focus on caring and support enables them to maintain franchisee satisfaction amidst explosive growth, how their company culture guides strategic decisions, and the outlook for the real estate industry during COVID.
Learn how Streamline Brands uses FBR’s survey to build trust, drive strategic planning, and attract investors in this Q&A with co-founder and COO Paul Gerrard.
Learn how 360clean was able to reduce the average deal length by two-to-four weeks using FBR’s lead generation and validation programs, and close five deals in five months during the pandemic.
Listen to inspiring stories from two of franchising's most inspiring female leaders in the Her Success podcast series from the Women's Franchise Committee.
Michelle Rowan, president & COO of FBR, recently sat down with Michael Arrowsmith, Chief Development Officer of Pinch A Penny, a pool retail, service and repair franchise, to talk about their culture, what candidates are looking for when researching potential franchise investments, the recession, growth outlook, and training and support for franchisees.
Within days of COVID-19 becoming a health and economic crisis, numerous organizations and companies made resources available to provide assistance and forums to connect us and guide us through this. To make them easier to access, we’ve compiled a list of the COVID-19 franchise resources we’ve come across. The list is not exhaustive and we are updating as more resources become available.
Even before franchisees commit to buying into your system, they need to have an exit plan in place. This article explains what franchisees need to consider when transferring a franchise business and the steps they should take when building a succession plan.
If you didn't get a chance to catch the closing session at the 2018 IFA Convention, you missed out. Luckily, we have the video. Dale Carnegie's Joe Hart shared how seeing FBR's survey data made regaining franchisees' trust his #1 priority.
Seventy-four percent of franchise executives report that they do not verify assets, yet failing to verify assets before awarding a franchise can put franchisors in an unenviable position. Boefly's David Bassin shares why asset verifications play a critical role in vetting franchise candidates.
Marco’s Pizza opened 113 stores in 2015, with revenue growth of 23.5% over the previous year. President and Chief Operating Officer, Bryon Stephens, shares some of the strategic revenue boosting approaches the brand has taken.
There are many advantages to recruiting franchisees from within your company. Randy Shacka, who began working at TWO MEN AND A TRUCK as an intern and is now its president, shares his thoughts about doing so.
According to GuestMetrics, which gathers check-level data from the Point-of-Sales systems, the average guest check that includes food and a mainstream American beer is about $73.00, while a craft beer drinker’s food and beverage check totals $86.00.
Register now for Franchise Business Review's 2015 Franchisee Satisfaction Awards, part of a national project that looks at franchisee satisfaction among the country’s most popular franchise brands.