How to turn low franchisee satisfaction scores into a win
Published June 29, 2016

Five Strategies for Turning Low Satisfaction Scores into a Win

Surveying franchisee satisfaction is a giant step forward in becoming a high-performing brand. But what if your scores aren’t what you hoped?

Download Franchise Business Review’s whitepaper, Five Strategies for Turning Low Satisfaction Scores into a Win, for tips and best practices on:

  • Sharing results with your franchisees
  • Engaging your Franchise Advisory Council
  • Prioritizing your goals
  • Involving franchisees in your plan for improvement
  • And much more!

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Download Your Free Whitepaper Now

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About the Author: Michelle Rowan

Michelle is the president of FBR, chair of the International Franchise Association Women's Franchise Committee, and a Certified Franchise Executive. She has facilitated CEO Performance Groups and Executive Networking Groups and is also a mentor of UNH college students. When she is not at work she is usually reading, playing outside, or hanging out with her husband and daughter.
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