Twelve Franchise Brands Recognized as Award Winning Brands Based on Independent Survey of Employee Engagement and Compensation in the Franchise Sector

March 14, 2019 – Portsmouth, NH – Franchise Business Review has announced the winners of the inaugural [email protected] awards.

Franchise Business Review (FBR), a market research firm that specializes in benchmarking satisfaction within the franchising sector, conducts surveys of corporate franchise employees and franchise owners’ employees across North America each year to determine their levels of engagement.  

FBR recently conducted a first-of-its-kind industry-wide [email protected] Employee Engagement & Compensation Benchmarking Study in partnership with the International Franchise Association (IFA) to provide aggregate data to help franchise companies understand how their culture, compensation, and engagement compares to others. All corporate franchise employees were invited to take part.

Participants were asked 24 core benchmark questions related to job satisfaction, engagement, management, brand leadership, and culture, as well as detailed personal questions about their position, compensation, benefits, and demographics.

Franchises that participated in Franchise Business Review’s employee engagement research were eligible for the [email protected] Awards. FBR analyzed data from over 1,350 franchise professionals at more than 250 companies to identify the award-winning franchises based on responses from their employees in eight key areas.

Twelve finalists were selected:

  • Biggby Coffee
  • Burn Boot Camp
  • Dream Maker Bath and Kitchen
  • Firehouse Subs
  • First Light Home Care
  • InXpress
  • Jason’s Deli
  • Mosquito Joe
  • Snapology
  • Sport Clips
  • 1-800-DRYCLEAN
  • Wild Birds Unlimited

Among those companies, the following companies were recognized with best in category [email protected] Awards:

  • “Best Culture” – Jason’s Deli
  • “Best Bosses” (Company Managers) – Burn Boot Camp
  • “Best Leadership” (Senior Executive Team) – Firehouse Subs
  • “Best Compensation & Benefits” – Sport Clips
  • Best Overall Satisfaction – Burn Boot Camp

“In today’s strong economic climate and historically low unemployment, some franchise companies are struggling to grow, making it more important than ever to retain top talent,” says Eric Stites, founder and CEO of Franchise Business Review. “The results of the [email protected] study clearly demonstrate that high employee satisfaction and engagement translates to engaged franchisees and, ultimately, to more loyal, satisfied customers. We are proud to recognize the companies that have dedicated the time and consistency to creating a culture that really moves the needle.”

The full results of the [email protected] study are available at:


About Franchise Business Review

Franchise Business Review (FBR) is a leading independent market research firm that specializes in benchmarking franchisee and employee satisfaction. FBR provides franchise companies with benchmarks and best practices to improve satisfaction, employee engagement and retention. FBR has partnered with over 1,100 top-performing franchise companies to drive franchise growth and achieve greater success through data-driven insights. Learn more about FBR’s research at


Media Contact:                                                    

Ali Forman
Marketing Director
[email protected]