Top Franchisors Selected Based on Feedback from Franchisees

Portsmouth, NH – July 17, 2017 –  Franchise Business Review, an independent market research firm that benchmarks franchisee satisfaction, has announced its list of the Top Franchise Leaders for 2017.

To identify this year’s top franchise leaders, Franchise Business Review analyzed 18 months worth of data from approximately 30,000 franchisees representing 334 brands regarding their brands’ leadership and culture as well as their overall satisfaction with their brands and their likelihood to recommend them to others.

All of the franchise executives featured were selected based on positive feedback regarding their leadership from franchisees at their brand during a recent franchisee satisfaction survey.

“Each of the executives on this list have proven they have the business acumen and skills to continually raise the performance bar in franchising,” said Eric Stites, CEO of Franchise Business Review. “But what makes this list so unique is that it is the only list of franchise leaders compiled solely on feedback from their franchisees. The fact that these leaders were chosen by the people whose business success is dependent on their leadership is a true testament to their talent, vision, and dedication to franchisee satisfaction.”

Featured franchise leaders include:

  • Michelle Fee, CEO, CruisePlanners, An American Express Travel Representative
  • Joe Hart, CEO, Dale Carnegie
  • Catherine Monson, CEO, FASTSIGNS
  • Jeff Bevis, CEO, FirstLight HomeCare
  • Kathleen Kuhn, President, HouseMaster
  • Dave Mattson, CEO, Sandler Training
  • Rik Nonelle, CEO, Window Genie

The full list of 2017 Franchise Leaders is available at:

About Franchise Business Review

Franchise Business Review (FBR) is the only independent market research firm that specializes in benchmarking franchisee satisfaction based exclusively on ratings and reviews from franchise owners. FBR publishes free and unbiased franchisee satisfaction research reports throughout the year online at

Media Contact:

Ali Forman
B2B Marketing Manager
[email protected]