Operations

15-Minute Franchise Crash Courses

Want to learn how some of the most successful companies in franchising achieving top performance? Watch these free franchise crash courses for practical tips and real-life examples you can easily implement in your own system.

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357 Franchise Field Audit Questions

Are you looking for inspiration on your field audit questions? Download FranchiseBlast’s “357 franchise field audit questions” now including Customer Service, Marketing, Food Safety and Quality, Cleanliness and Management.

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The CEO’s Guide to Creating and Maintaining a Positive Culture in Franchising

Business culture exists in every company, whether it’s managed effectively by the leadership team, or is the result of neglect. But despite its critical importance, culture is frequently overlooked by leadership, and the result is a lack of clarity and purpose. This eBook examines the three foundational components of a positive franchise culture—and provides practical advice for franchise leadership teams for creating and maintaining a culture that leads to greater productivity and profitability.

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Franchisee Satisfaction and Your Bottom Line: Real-World Case Studies

We often hear that the data we provide has helped our clients identify key issues among their franchisees, but it can sometimes be difficult to put an operational value on tracking franchisee attitudes. In this webinar, we speak with three franchisors about how moving the needle on satisfaction has also helped them grow their brand, both in same-store sales and new development.

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Councils, Committees, and Advocates: Best Practices for Leveraging Franchisee Input and Rolling Out Changes

A system with 500 franchisees handles communications very differently than one with 25, but regardless of size, franchisees demand that their voices be heard and respected — and rightfully so. Still, finding the optimal strategy to solicit feedback, make decisions, and roll out changes while making sure everyone feels represented can be extremely difficult for any brand. Our panelists discuss how a brand of any size can create efficient, open communication channels to keep both franchisor and franchisees happy.

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Rising Tides: How Sharing Unit Level Data System-Wide Benefits Everyone

We’ve often discussed the importance of collecting and analyzing unit-level data to help franchisees improve their profitability and grow their bottom line. This time, we focus specifically on WHY it’s important not just to collect the data, but to share it with the entire system. Our panelists discuss what they share, how they overcome franchisee pushback, and what benefits they’ve seen by making this data available system-wide.

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Tech Talk: Implementing the Right Technology at the Right Time for Your Franchisees

If every franchise brand had a fully integrated, customized, easy to use, modular, cost-effective technology platform for their franchisees, operations would run very smoothly. Unfortunately, the perfect tech options seem too expensive for the brands that need them most and the questions involved with moving from one platform to another can quickly halt a much-needed upgrade. In this webinar, we speak with panelists who can clarify how to make the choice in platforms, when to make the investment, and the most seamless ways to roll out a new system.

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Creating Franchisee Vision Plans (and Aligning Them with the CEO’s Vision)

Franchisees are motivated by the potential to realize their dreams. Unfortunately, it can become very easy to lose sight of the long-term goals while dealing with the short-term challenges within the business. Working with franchisees to put their vision in writing can help them to stick to it and track their own progress, and helps YOU to make sure their vision stays aligned with the brand’s so that both parties are working toward common goals.

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2018 Performance Series

Ops and development teams are often under the same executive leader, yet operate with their own goals and objectives. When they come together, it can be a match made in heaven. Designed for both Ops and Dev teams (and especially for them to attend together), this webinar series will shift mindsets to create a common vision and shared goals to grow your company. Top executives from leading brands will share their strategies and methods for aligning operations and development for success.

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