Surveys

4 Warning Signs of Franchisee Dissatisfaction

Using the data Franchise Business Review has collected from over 1,100 franchise brands, we’ve identified four warning signs that indicate that your franchisees are unhappy or disengaged – which means your system is at risk. FBR’s Michael Kupfer talks about what you need to watch out for.

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Infographic: Women in Franchising 2017 Satisfaction Data

This infographic captures highlights of Franchise Business Review’s franchisee satisfaction research on female franchise owners. The data is based on surveys from approximately 6,400 women franchise owners representing 300 brands. The surveys asked for feedback on eight key areas of engagement, including financial opportunity, training and support, leadership, operations and product development, core values, general satisfaction, and the franchisee community.

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Demographics: Women in Franchising 2017

This infographic captures demographic data from Franchise Business Review’s 2017 franchisee satisfaction research on the top 50 franchises for women. The research is based on surveys of 6,400 female franchisees representing 300 franchise brands.

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How Sandler Training Ties Franchisee Feedback to Continuous Growth

Dave Mattson, CEO of Sandler Training, explains why Sandler surveys with Franchise Business Review and the value they extract from their survey data. He shares his thoughts on why franchisees find it valuable as well as how Sandler uses their feedback to make continuous improvements and grow the brand.

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Re-Engaging Senior Franchisees: 5-Minute Fridays

It’s no secret that franchise owners’ performance plateaus over the years. So how do you keep them engaged? FBR’s CEO, Eric Stites, shares the most common challenges facing franchisors and tips for re-engaging senior franchisees in this short 5-minute video.

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