Training & Support

357 Franchise Field Audit Questions

Are you looking for inspiration on your field audit questions? Download FranchiseBlast’s “357 franchise field audit questions” now including Customer Service, Marketing, Food Safety and Quality, Cleanliness and Management.

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Councils, Committees, and Advocates: Best Practices for Leveraging Franchisee Input and Rolling Out Changes

A system with 500 franchisees handles communications very differently than one with 25, but regardless of size, franchisees demand that their voices be heard and respected — and rightfully so. Still, finding the optimal strategy to solicit feedback, make decisions, and roll out changes while making sure everyone feels represented can be extremely difficult for any brand. Our panelists discuss how a brand of any size can create efficient, open communication channels to keep both franchisor and franchisees happy.

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2018 Performance Series

Ops and development teams are often under the same executive leader, yet operate with their own goals and objectives. When they come together, it can be a match made in heaven. Designed for both Ops and Dev teams (and especially for them to attend together), this webinar series will shift mindsets to create a common vision and shared goals to grow your company. Top executives from leading brands will share their strategies and methods for aligning operations and development for success.

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5 Creative Ideas for Discovery Days

Discovery days are an integral part of every brand’s development process. FBR’s President & COO Michelle Rowan shares shares the top five creative ideas shared by leaders from: Smoothie King, Mathnasium, College Hunks Hauling Junk, Right at Home, and InXpress in FBR’s Development Webinar Series.

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4 Warning Signs of Franchisee Dissatisfaction

Using the data Franchise Business Review has collected from over 1,100 franchise brands, we’ve identified four warning signs that indicate that your franchisees are unhappy or disengaged – which means your system is at risk. FBR’s Michael Kupfer talks about what you need to watch out for.

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3 Ways You’re Wasting Money

Nobody likes to waste money, but time and again, we see franchisors making simple mistakes that are costing them. In under three minutes, FBR’s President & COO Michelle Rowan shares three ways you could be losing money – without even knowing it. Watch now to find out if your system is at risk and learn how to fix it.

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Recruiting Franchisees from Within

TWO MEN AND A TRUCK views recruiting franchisees from within as an extension of its core purpose, which is to move people forward. President Randy Shacka shares his best practices for growing and building the brand through its corporate staff and employees of existing franchisees.

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Re-Engaging Senior Franchisees: 5-Minute Fridays

It’s no secret that franchise owners’ performance plateaus over the years. So how do you keep them engaged? FBR’s CEO, Eric Stites, shares the most common challenges facing franchisors and tips for re-engaging senior franchisees in this short 5-minute video.

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2017 Ops Webinar Series

Learn what top franchise experts are doing to increase efficiency and improve profitability. Order the series on-demand now and get immediate access to best practices and practical takeaways you can implement in your own system to start maximizing performance right away.

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