Research

Looking at franchisee satisfaction data spanning a recent 18-month period, franchisees of Emerging brands showed a more positive sentiment in several key areas compared to all franchise owners Franchise Business Review surveyed.

Franchise Business Review’s data shows that brands with high franchisee satisfaction drastically outperform brands with low satisfaction on every key performance metric. This graphic illustrates the gap between brands in the top quartile of satisfaction and brands in the bottom quartile in annual unit growth, royalty revenue, franchisee turnover, and franchisee income.

This infographic captures highlights of Franchise Business Review’s franchisee satisfaction research on female franchise owners. The data is based on surveys from approximately 6,400 women franchise owners representing 300 brands. The surveys asked for feedback on eight key areas of engagement, including financial opportunity, training and support, leadership, operations and product development, core values, general satisfaction, and the franchisee community.

This infographic captures demographic data from Franchise Business Review’s 2017 franchisee satisfaction research on the top 50 franchises for women. The research is based on surveys of 6,400 female franchisees representing 300 franchise brands.

Franchise Business Review asked the franchise industry to nominate the women leading the way in franchising through exceptional leadership, knowledge, and creativity. This special report highlights some of the nominations we received, along with franchisee satisfaction data around women franchisees, resources, and advice from franchisors on building a more profitable system.

This infographic captures data from Franchise Business Review’s franchisee satisfaction research on the top 50 multi-unit franchises for 2017. The research is based on surveys of 9,125 multi-unit franchisees representing 317 franchise brands.

This infographic captures highlights of Franchise Business Review’s franchisee satisfaction research on the 2017 Top Franchise brands. The data is based on feedback from 30,000 franchisees surveyed between May 2015 and November 2016.

This infographic captures highlights of Franchise Business Review’s franchisee satisfaction research on veterans who own franchises. The data is based on feedback from approximately 2,500 franchisees who were surveyed between March 2015 and August 2016.

In this special report, franchisors share their development challenges and how they’ve addressed them to improve performance. In addition, it features practical advice and tools to help you attract better candidates and close more deals with the right franchisees.

This infographic captures highlights of Franchise Business Review’s franchisee satisfaction research on low-cost franchise brands. The data is based on feedback from approximately 11,000 franchisees representing 125 low-cost brands who were surveyed between November 2015 and April 2016.