FBR SUMMIT 2023
Join Us October 25th
The Summit is back! Join us in Austin this October for the most-anticipated event of the year for franchise operations teams.
Last year’s event sold out within just a few weeks. Don’t get shut out! Register early to save your spot.
Need approval to get your Summit expenses covered? We prepared a pitch you can use to convince your boss so you can meet us in Austin! How to convince your boss.
Is the Summit for You?
The Summit is a two-day intensive event created just for franchise operations leaders and their teams that directly support franchisees.
Get yourself to Austin if you’re a:
- Franchise Operations Leader
- Franchise Operations Manager
- Franchise Business Coach
- Field Support Staff
- HR or Recruiting Pro
Heads up for our supplier friends: The Summit is only open to sponsoring suppliers. If you’re interested in sponsoring, drop us a line.
Conference Themes
This isn’t your same-old panel-style conference. The Summit is all about working through your biggest challenges and getting hands-on, practical takeaways you won’t get anywhere else. Get ready to dig in, get down to nuts and bolts, and start making an immediate impact on franchisees’ long-term success.
Operational Excellence
Franchisee Onboarding
Change Management
Marketing & Technology Execution
Flexible Workforce Management
Leading a Culture-First Organization
Successful Field Visits
Supporting Multi-Unit Owners


Susan Black-Beth, COO and Culture Champion of Avante Capital Partners | Franchise operator, founder, and entrepreneur
Keynote Presentation
Mastering the Toughest Job in Franchising: The Role FBCs Play in Driving a Dynamic Franchise Culture
Culture is indisputably one of the most important differentiators in franchising. Franchise leadership is ultimately responsible for the overall culture of the organization, but FBCs are the unsung heroes that can make it (or break it). Susan Black-Beth will share her perspectives from 22+ years as a multi-unit franchisee, franchisor, advisor and private equity investor on why FBCs are the bedrock of a dynamic franchise culture, what they need from franchise leaders to be successful, and the secrets every FBC needs to know to align franchisors and franchisees with a shared vision for success.
Accommodations
Sheraton Austin Hotel at the Capitol
701 E 11th Street
Austin TX 78701
Discounted Room Block: $259/night (plus applicable taxes). Subject to availability.
Includes free wifi ($14.95/day) and $20 self-parking ($42/night).
Book online or call central reservations at 1-888-627-8349 and mention group code FB8.
Room block discounts for the Summit extended due to high demand. A limited number of rooms are still available at the special FBR rate. Reserve now to save your spot.

Just for Operations Executives

OCTOBER 26 | 10:15 a.m. – 2:30 p.m.
The Summit features a special executive session exclusively for C-level and VP operations executives to work through strategies and tactics to support your FBCs and franchisee support teams. Learn how ops executives are leading their teams to drive maximum performance for your franchisees and your brand.
Seats are limited to 20. Email Michelle Rowan to reserve your spot.
Speakers
Schedule and Program
October 25th
October 26th

October 25th
Don’t worry, we saved some time for fun, too! Join us on Wednesday evening for a good ole Texas Tailgate party, featuring signature cocktails and mocktails. Put on your dancing boots and get ready for some Texas Two Steppin’ led by DivaDance!
The Fine Print
Refunds and Cancellations
Registration fees are not refundable but are transferable to a person in the same company, pending approval from FBR, up until 2 business days prior to the event. Substitutions will NOT be allowed on-site. Please email [email protected] for assistance.
No refunds if you cancel or do not show up. Your completed registration constitutes a binding agreement.