Franchise Business Review: The leading independent market research firm specializing in benchmarking franchisee satisfaction.
Now On-Demand
15-Minute Crash Course
Watch as FBR CEO Eric Stites and President Michelle Rowan explain how to use satisfaction data to drive growth and build a system in which everyone wins. One focused for development & marketing team, the other for your operations folks.
What’s Keeping Franchise Operations Up at Night?
What are the biggest challenges facing franchise operations teams? FBR's president Michelle Rowan joined over 175 operations leaders and had a unique opportunity to facilitate two days of discussion around where their focus is and the best practices they're using to overcome obstacles.
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TWO MEN AND A TRUCK: Making Moves that Delight Customers and Franchisees
CASE STUDY: Learn how Two Men and a Truck uses a data-driven approach to providing top-notch franchisee support and, in turn, attracting high quality leads.
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Franchisee Lead Generation
Franchising success is all about relationships. Franchise Business Review’s pay-per-lead franchise lead generation program matches the most serious franchisee candidates with brands ranking highest in franchisee satisfaction.
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Melanie Bergeron, Chair, Two Men and a Truck“It is irresponsible of a franchisor not to have their franchisees evaluate them. If we didn’t use Franchise Business Review, our core purpose and mission would all be fluff.”