Eric leads FBR’s research and consultants with clients in the area of franchise performance. He is an active member of the International Franchise Association (IFA), serves on the IFA’s VetFran and Franchise Relations Committees, and speaks frequently on topics related to franchise relations and best practices in franchising. Eric lives on the coast of Maine with his wife and two daughters, and enjoys spending as much time as possible on the ocean.
Michelle is the president of FBR, an active member of the International Franchise Association, and a Certified Franchise Executive. She has facilitated CEO Performance Groups and Executive Networking Groups and is also a mentor of UNH college students. When she is not at work she is usually reading, playing outside, or hanging out with her husband and daughter.
Our Valuable Team Members
Nicole works closely with our sales team and FBR clients to ensure research needs are met – customizing client research efforts, answering questions, and helping franchisors analyze and understand their results. Outside of work, Nicole enjoys spending time with her husband and son, being on the lake in the summer and snowmobiling in the winter.
Michael is the Online Marketing Manager at FBR, specializing in search and email marketing, while also helping to create much of FBR’s webinar programs and content. When not at the office, Michael spends his time running, hiking the White Mountains with his wife, watching baseball, and serving as a volunteer tutor at the Dover Adult Learning Center.
As a Client Consultant, Linda’s favorite part of her job at FBR is working with people. She enjoys helping brands to improve their franchisee satisfaction, sharing ways they can leverage their survey results, and helping them reach their goals. Outside of work, Linda loves spending family time with her husband and three daughters whether it involves sports, hanging out by the pool, camping or simply enjoying some downtime at home.
Wes is a Client Consultant with FBR, focused on helping brands emerge. Coming from a strong IT background as a Solutions Architect and Data Analyst, pinpointing strengths & resolving vulnerabilities has become second nature. In his off time, Wes enjoys long walks on the beach, beautiful sunsets, hiking, and exploring new parts of New England with his girlfriend, Amber.