Case Studies
Hear directly from leading franchisors who have found success using our development solutions and research insights.
Learn how ohDEER improved franchisee involvement by 46% and increased communication scores by 34% in one year.
Franchise Business review has helped over 1,300 companies bring in more quality leads, accelerate franchise development, and build more profitable franchise systems. But don’t take it from us—hear directly from leading franchisors who have found success using our development solutions and research insights.
The Key to Boosting Financial & Fee Satisfaction: With Image One Franchise
Image One used trust-building techniques and communication strategies to raise financial & fee satisfaction scores by 15%. See how they did it.
How Right at Home Franchise Uses Sponsored Content for Franchise Development
Right at Home works with Franchise Business Review (FBR) to build trust and credibility through sponsored content that drives traffic [...]
Celebrating 20 Years in the FBR Hall of Fame: How Wild Birds Unlimited Stands Out
Wild Birds Unlimited has been in the FBR Hall of Fame for 20 years! See how they continue to lead in franchising.
20 Years of Surveys, Lead Generation, & Franchisee Satisfaction: Celebrating FASTSIGNS
We’re celebrating 20 years of FBR Insights by featuring some of our long-time brand partners that continue to stand out in their franchisee satisfaction results, like FASTSIGNS!
20 Years of Brand Growth and Franchisee Feedback: Two Men and a Truck Tell All
Two Men and a Truck boasts 20 years of organic company growth, boosted by franchisee feedback and FBR satisfaction surveys.
Building 90% Franchisee Trust With Feedback-Driven Events: Lessons From Caring Senior Service
Learn how Caring Senior Service leveraged their FBR survey feedback using ‘road show’ events to improve franchisee satisfaction, create a positive franchise culture, and build trust.
How Aqua-Tots Franchise Launched an App That Improved Their Tech Score by 61%
The Aqua-Tots Franchise launched a customer-facing app that improved their FSI tech score by 61% in only 2 years — here’s how they did it.
How the Learning Experience Used 3 FBR Surveys to Create a New Company Metric
Find out how The Learning Experience used an employee, franchisee, and customer survey to create a company ‘Happiness Index’ to improve their brand.
Improve Employee Feelings Around Work by 17% – Here’s How Payroll Vault Did It
Payroll Vault had an impressive rise in their 2025 Employee Satisfaction results with the FBR surveys – here’s how they did it.
Using FBR Survey Data for Annual Business Planning: How Culver’s Franchise Does It
Learn how the Culver’s franchise system uses the franchisee feedback for their annual business planning.
360clean Franchise Closes 3x More Franchise Leads from FBR Lead Gen Program
The 360clean franchise closes 3x more leads from FBR than any other online lead source — here’s why.
Spoiled Rotten Photography Uses FBR to Attract High-Quality Franchise Leads
See why Spoiled Rotten Photography named FBR as its most qualified lead source.
Bloomin’ Blinds Franchise Improves Training Through FBR Survey Results
Learn how the Bloomin’ Blinds franchise improved three key training and operations areas in their system using their FBR survey data.
How ohDEER Franchise Improved Owner Communication & Engagement by 34%
Learn how ohDEER improved franchisee involvement by 46% and increased communication scores by 34% in one year.
We Asked a Franchisee How He Chose a Franchise Brand: Here’s What He Said
Franchise Business Review interviewed Chris Willems, who invested in a Two Men And A Truck franchise. Chris shares how Franchise Business Review’s research played a major role in his due diligence process and ultimately led him to select Two Men And A Truck from the 10 brands he was considering.
Hot Dish Advertising: Employee Engagement Case Study
Learn how the leadership team at Hot Dish Advertising used FBR's employee survey data to increase employee commitment and accountability.
Wild Birds Unlimited: Employee Engagement Case Study
How Wild Birds Unlimited used FBR’s employee engagement survey to improve communication and better align teams across the organization.
Massage Heights: Employee Engagement Case Study
Learn how the Massage Heights leadership team used FBR's employee engagement survey data to positively impact employee well-being and culture.
Making the Grade: How The Learning Experience Increased Customer Satisfaction by 42% During the Pandemic
Learn how The Learning Experience franchise system measures feedback from customers and how they were able to increase customer satisfaction dramatically during the pandemic despite the formidable challenges facing the education and child services sectors.
TWO MEN AND A TRUCK: Making Moves that Delight Customers and Franchisees
CASE STUDY: Learn how Two Men and a Truck uses a data-driven approach to providing top-notch franchisee support and, in turn, attracting high quality leads.
Any Lab Test Now: The Rx for Franchisee Engagement
CASE STUDY: Learn how Any Lab Test Now implemented FBR's survey to increase response rates and, in turn, used the data to improve communication and franchisee engagement.
How 360clean Closed 5 Deals in 5 Months During the Pandemic
Learn how 360clean was able to reduce the average deal length by two-to-four weeks using FBR’s lead generation and validation programs, and close five deals in five months during the pandemic.
TWO MEN AND A TRUCK: Thinking Outside the (Moving) Box
Read this case study to see the creative approach the TWO MEN AND A TRUCK development team took to differentiate the brand, attract quality candidates, and accelerate the sales process.
How Sandler Training Ties Franchisee Feedback to Continuous Growth
Dave Mattson, CEO of Sandler Training, explains why Sandler surveys with Franchise Business Review, and shares his thoughts on why franchisees find it valuable as well as how Sandler uses their feedback to make continuous improvements and grow the brand.
Case Study: Golden Corral’s Golden Ticket
Learn how the Golden Corral franchise system more than doubled its franchisee satisfaction survey participation - and lived up to its commitment to giving its operators a voice - by partnering with Franchise Business Review.
Donatos’ Missing Piece of the Pie
Learn how Donatos partnered with Franchise Business Review to see how how they stacked up against their competitors and make a measurable impact on system performance.
BEST PRACTICE: Recruiting Franchisees from Within Your Company
There are many advantages to recruiting franchisees from within your company. Randy Shacka, who began working at TWO MEN AND A TRUCK as an intern and is now its president, shares his thoughts about doing so.
Austin, TX | October 28-30, 2026
FBR Summit is the only conference designed specifically for franchise operations and HR leaders who want to strengthen their systems from the inside out. This one-of-a-kind event brings together franchise pros from across the industry for real talk on what’s working, what’s not, and how to better support franchisees and teams. With a focus on candid conversations, peer-led sessions, and practical takeaways, Summit delivers insights you can actually use. Spots are limited so register today to save yours.
