[email protected]2021-10-18T13:59:01+00:00

Recognizing the Best Franchise Company Cultures


The [email protected] WORK Awards

The “workplace” has been completely redefined and reimagined over the past year. Many franchise companies stepped up to embrace change, foster employee well-being, and create a fun and engaging workplace culture – and they deserve to be acknowledged!

The [email protected] Awards recognize the best franchise companies to work for – in good times and in times of adversity – based on responses from the people who know the company best: their employees.

All franchise employers – franchisors, franchisees, and franchise suppliers – are invited to participate and let their employees share what makes their company a great place to work.

Celebrate your company culture. Enter the [email protected] Awards and get the recognition you deserve!

Enter Now


DON’T MISS YOUR CHANCE AT A [email protected] AWARD!

If you’ve created an outstanding workplace  culture in the franchise sector, make sure you – and your employees – get the recognition you deserve.

  • Open to U.S. and Canadian-based franchises, franchisees, and suppliers servicing the franchise sector 
  • Gross annual revenues of $1M+
  • Have at least 10 full-time employees

To be eligible for the awards, your employees must participate in Franchise Business Review’s confidential employee engagement survey. 



The [email protected] awards are open to all U.S. and Canadian-based franchise companies that have at least 10 full-time employees and gross annual revenue of $1M+. The fee to enter is $495 for franchisors and suppliers; free for franchisees. The top companies in these categories will be recognized:

Congratulations to Our 2021 Winners!

Large Class – 100+ employees

  1. Cruise Planners – GOLD
  2. WellBiz Brands – SILVER
  3. Papa Murphy’s – BRONZE
Medium Class – 25 to 99 employees

  1. College Hunks Hauling Junk – GOLD
  2. School of Rock – SILVER
  3. Global Franchise Group – BRONZE
Small Class – Under 25 employees

  1. Payroll Vault – GOLD
  2. 360clean – SILVER
  3. Showhomes Home Staging – BRONZE

  1. Curious Jane Marketing – GOLD
  3. FranNet – BRONZE

2021 Finalists

30 Minute Hit | DreamMaker Bath & Kitchen | East Coast Wings + Grill | FRSTeam  | Green Home Solutions | Home Helpers Home Care | Jason’s Deli | Junk King | Nathan’s Famous | The Scout Guide | Wild Birds Unlimited

2021 Finalists

30 Minute Hit | DreamMaker Bath & Kitchen | East Coast Wings + Grill | FRSTeam  | Green Home Solutions | Home Helpers Home Care | Jason’s Deli | Junk King | Nathan’s Famous | The Scout Guide | Wild Birds Unlimited

[email protected] AWARDS ENTRY KIT

Download your Free Entry Kit for everything you need to know about:

Get Your Kit Now
Get Your Kit Now


Enter Now



Franchise Business Review released the results of the 2021 [email protected] Employee Engagement & Compensation Study in September. Read the full report to learn the detailed findings of the study, including: 

  • Compensation trends in the franchise sector
  • Where the biggest pay gap exists 
  • The impact of remote working
  • Which franchise employees are least satisfied
Download The Report

Franchise Business Review conducts surveys of corporate franchise employees, franchise owners’ employees, and franchise suppliers employees across North America each year to determine their levels of engagement and satisfaction.

In addition we conduct industry-wide benchmarking research via our annual [email protected] survey and provide aggregate data to help franchise companies understand how their culture, compensation and engagement compare to others.

Franchise companies that participate in our employee engagement surveys or [email protected] research are eligible for the [email protected] Awards – the first and only awards to recognize companies within the franchise sector that have created an engaging and productive workplace culture and whose employees are invested in the performance and success of the company. Only the companies that are rated highest in the industry by the employees themselves are honored with a [email protected] award.

Infographic portraying franchising@work engagement benchmark data
Infographic portraying franchising@work engagement benchmark data

[email protected] AWARDS FAQS

What is the cost to participate?2021-01-07T14:09:19+00:00

The cost to register is $495 USD for franchisors and suppliers. The entry fee is waived for franchise owners.


What will my company receive?2020-11-16T20:07:50+00:00

All participants will receive a scorecard showing their benchmark scores in the eight key areas of the survey. Award winners will also receive a PR toolkit with award graphics, a press release template and other opportunities for promotion.

Additionally, your company has the option of purchasing detailed reports that capture all the data collected from your employees, which can be used to identify opportunities and risks, understand where you can make improvements, and measure year-over-year progress on employee engagement and retention.

What if my company doesn’t make the list?2020-11-16T20:09:22+00:00

If your company doesn’t make the list, no one will know but you. Individual companies who are not finalists or award winners will not be shared publicly.

What are the [email protected] Awards?2020-11-16T19:45:10+00:00

[email protected] is the only awards program dedicated solely to recognizing companies serving the franchise sector for creating outstanding workplaces for their employees.

Who should apply?2021-01-07T16:50:13+00:00

Any company operating in the franchise space – franchisors, franchisees, and suppliers – that is proud of the workplace and culture they have created, challenges their employees to continually improve their performance in a fun and engaging environment, and supports their employees’ career growth and advancement, as well as franchise companies that want to attract, hire, and retain the best employees. 

Who is eligible?2021-01-07T16:51:22+00:00

The awards are open to all U.S. and Canadian-based franchises, franchisees, and suppliers servicing the franchise sector that have at least 10 full-time employees and gross annual revenue of $1M+.

Why should my company apply?2020-11-18T17:15:54+00:00

There are so many perks to winning! Here are just a few of the biggies:

  • Broad exposure and recognition. This is an opportunity to show the world you’re an employer of choice.
  • Actionable insights. You’ll receive your benchmarks score so you can see how your employee engagement compares to other franchise brands. Plus, if you opt in to receive the full results of your survey, you’ll get access to the detailed results and a full review with the FBR team to identify areas of risk and opportunity.
  • Higher employee engagement and retention. Employees will appreciate that you are asking for their input and you’ll be able to use the feedback to help you retain the best employees in the business.
  • Valuable recruitment tool. Attract the best and the brightest employees.
  • Shared best practices. Get the inside scoop on the strategies top franchise employers are using.
What is the deadline?2020-11-18T17:18:31+00:00

The deadline to register is March 31. Employees must complete the survey by April 30 to be included in the research.

How are the winners selected?2021-01-07T16:49:09+00:00

Companies that participate in our [email protected] survey are eligible for the [email protected] Awards recognizing the best franchise companies to work for based on responses from their employees in these categories:

  • Best Culture
  • Best Boss (aka Management)
  • Best Leadership
  • Best Compensation & Benefits
  • Best Overall Satisfaction
  • Best Law Firm
  • Best Financial Services Firm
  • Best Marketing/PR Firm
  • And More

The award winners are selected based on their employee engagement benchmark scores on 24 questions in eight key areas, which include, satisfaction, alignment, team, and leadership. Scores for each benchmark question are determined  using a weighted scale — the most positive response option (such as “excellent” or “strongly agree”) having the most positive effect, and the most negative option having the most negative effect.

When are the winners announced?2020-11-18T17:19:27+00:00

Award winners will be notified by mid-May and will be publicly announced in mid-June.

What is the application process?2020-11-18T17:21:44+00:00

The process is easy! Simply fill out the entry form and submit your registration fee. Once you register, a team member from FBR will be in touch to go over options for customization, survey administration and the results you receive.