Franchisee Satisfaction

Get inside the minds of franchisees and come out with quantitative data to inform your business objectives.

GET THE INTEL YOU NEED TO DRIVE PROFITABILITY AND PERFORMANCE

Going with your gut doesn’t cut it in today’s data-driven business environment. And franchisee satisfaction is no exception. Our franchisee satisfaction surveys measure satisfaction and engagement and provide you with detailed, objective, quantitative and qualitative data on the health of your franchise system. Grow your brand strategically based on business intelligence you can’t get anywhere else.

Over 96% of clients rated their experience with Franchise Business Review as Very Good or Excellent.

Over 97% of clients rated their experience with Franchise Business Review as Very Good or Excellent.

IT’S QUICK AND EASY TO GET STARTED

1. Survey

Send us your franchisee contact list and we’ll do the rest. Franchisee satisfaction surveys can be launched within 48 hours and can be customized to meet your specific needs.

2. Report

When the survey is complete, we’ll provide you with a suite of reports that will give you a comprehensive view of the strengths and weaknesses of your system. In addition, you get complete access to your data via our interactive online tool for 90 days so you can create your own custom analysis of the results.

See sample reports.

3. Improve

With detailed data and benchmarking information in hand, you have the business intelligence you need to make smart, effective system improvements and measure success. You’ll know exactly where to make changes in order to:

  • Boost performance at the individual unit level
  • Improve operations to drive ROI
  • Award more franchises to the right candidates

ABOUT OUR RESEARCH

Let’s Get Started!

A SURVEY PLAN FOR EVERY BRAND AND EVERY BUDGET

Please Select The Appropriate Tab
Prices Starting At*

Essentials

$3,299per year
  • Standard benchmark survey
  • Email and text survey administration
  • 90-day online access
  • Detailed survey reports (PDF)
  • Survey results review call

Pro

$3,875per year
  • Benchmark survey +5 custom questions
  • Email/Text/Phone survey administration
  • 12 months online data access
  • Detailed survey reports (PDF)
  • Survey results review call

Analytics Plus

$7,165per year
  • Benchmark survey +15 custom questions
  • Email/Text/Phone survey administration
  • 12 months online data access
  • Detailed survey reports (PDF)
  • Survey results review call
  • Executive Analysis
  • 1 Pulse Survey
Prices Starting At*

Essentials

$3,875per year
  • Standard benchmark survey
  • Email and text survey administration
  • 90-day online access
  • Detailed survey reports (PDF)
  • Survey results review call

Pro

$4,399per year
  • Benchmark survey +5 custom questions
  • Email/Text/Phone survey administration
  • 12 months online data access
  • Detailed survey reports (PDF)
  • Survey results review call

Analytics Plus

$8,799per year
  • Benchmark survey +15 custom questions
  • Email/Text/Phone survey administration
  • 12 months online data access
  • Detailed survey reports (PDF)
  • Survey results review call
  • Executive Analysis
  • 1 Pulse Survey
Prices Starting At*

Essentials

$4,399per year
  • Standard benchmark survey
  • Email and text survey administration
  • 90-day online access
  • Detailed survey reports (PDF)
  • Survey results review call

Pro

$5,499per year
  • Benchmark survey +5 custom questions
  • Email/Text/Phone survey administration
  • 12 months online data access
  • Detailed survey reports (PDF)
  • Survey results review call

Analytics Plus

$9,899per year
  • Benchmark survey +15 custom questions
  • Email/Text/Phone survey administration
  • 12 months online data access
  • Detailed survey reports (PDF)
  • Survey results review call
  • Executive Analysis
  • 1 Pulse Survey
Prices Starting At*

Essentials

$5,499per year
  • Standard benchmark survey
  • Email and text survey administration
  • 90-day online access
  • Detailed survey reports (PDF)
  • Survey results review call

Pro

$6,599per year
  • Benchmark survey +5 custom questions
  • Email/Text/Phone survey administration
  • 12 months online data access
  • Detailed survey reports (PDF)
  • Survey results review call

Analytics Plus

$12,125per year
  • Benchmark survey +15 custom questions
  • Email/Text/Phone survey administration
  • 12 months online data access
  • Detailed survey reports (PDF)
  • Survey results review call
  • Executive Analysis
  • 1 Pulse Survey
Custom Quotes Available:

Essentials

  • Standard benchmark survey
  • Email and text survey administration
  • 90-day online access
  • Detailed survey reports (PDF)
  • Survey results review call

Pro

  • Benchmark survey +5 custom questions
  • Email/Text/Phone survey administration
  • 12 months online data access
  • Detailed survey reports (PDF)
  • Survey results review call

Analytics Plus

  • Benchmark survey +15 custom questions
  • Email/Text/Phone survey administration
  • 12 months online data access
  • Detailed survey reports (PDF)
  • Survey results review call
  • Executive Analysis
  • 1 Pulse Survey
Request A Quote Today
Bob McDevitt Testimonial Portrait Senior Vice President, Franchise Development, Golden Corral

“FBR does thousands of these and they have a significant base of surveys from which to isolate large sample sizes for comparison. So you not only know how your franchisees feel, you know how that compares to the franchise industry and your business…that has real value.”

Bob McDevitt, Former Senior Vice President, Franchise Development, Golden Corral
VIEW CASE STUDIES
Bob McDevitt Testimonial Portrait Senior Vice President, Franchise Development, Golden Corral

“FBR does thousands of these and they have a significant base of surveys from which to isolate large sample sizes for comparison. So you not only know how your franchisees feel, you know how that compares to the franchise industry and your business…that has real value.”

Bob McDevitt, Senior Vice President, Franchise Development, Golden Corral