Franchise Business Review has worked with more than 1,100 brands to help them achieve their franchise system goals. We don’t just give you franchisee satisfaction data – we give you the tools and strategies you need to turn your data into bottom line results.
Hands On Approach
“Our experience with Franchise Business Review has been great – everything from the staff that has walked us through every step of the way to the lead generation to the advertising – it’s been great.”
-Tim Conn, Image One Facility Solutions
“Our franchisees are very candid in sharing information with us, and as we then use that data in the candidate validation process, candidates see the credibility of the data.”
-Mark Jameson, FASTSIGNS
“We’ve actually adjusted our onboarding training process…to different kinds of follow ups based on the feedback we’ve received from the surveys.”
-Michael Plummer, Our Town America
“We’re not in the business of just crunching data, we’re in the business of helping people succeed.”
Eric Stites, FBR Founder
“Because we were doing a survey internally, the franchisees didn’t believe it was anonymous…That was solved by using FBR.”
-Paul Gerrard, Streamline Brands
“The gold is knowing and understanding how your franchise owners perceive their business and your support, your training, your leadership, your core values…all of that stuff.”
-Shannon Wilburn, Just Between Friends
“It’s one of the KPIs we use in our individual evaluations and company-wide evaluations. It’s changed the way we do business.”
-Paul Pickett, Wild Birds Unlimited
“FBR’s experience and expertise at doing this for so many years across so many different brands…we thought it would be important to get FBR’s perspective in a summary format to share with our executive team.”
-John Covilli, Dale Carnegie
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WHATEVER CHALLENGE YOUR FRANCHISE IS FACING, WE’RE HERE TO HELP YOU.
Franchise Business Review is the leading market research firm in the franchise sector specializing in franchisee satisfaction and employee engagement. Since 2005, we have helped more than 1,100 franchise brands drive better results. Let us put our insights to work for you.