• Random Acts of Kindness

Random Acts of Kindness in Franchising

By |2024-02-08T18:15:41+00:00February 8th, 2024|Blog|

With more organizations focused on creating a positive culture, there is a place for kindness in business. With that in mind, we created a checklist of 30 “Random Acts of Kindness in Franchising” and we invite everyone to participate and celebrate others who spread kindness.

The Grinches In Your Franchise System

By |2023-12-06T14:37:50+00:00December 1st, 2023|Blog|

The shopping season has officially commenced, and whether you’re a Black Friday warrior or more of a last-minute, better-under-pressure shopper, the buying experience can fuel your holiday excitement or suck all the joy out of the process. The same goes for franchise candidates in the validation process. Get the intel you need to make the franchise buying experience something to celebrate.

  • Two Men and a Truck Franchise Owner

4 Ways to Re-Engage Senior Franchisees

By |2023-11-08T16:32:14+00:00October 24th, 2023|Blog|

It’s no big secret that business owners of all types get bored after a few years of being in business. When it comes to franchising, it’s even more crucial to keep them engaged - especially the more senior franchisees. These four tips will help you re-engage senior franchisees and break out of their performance plateau.

  • Franchisee Onboarding

The Case for Consistency

By |2023-11-01T14:27:31+00:00October 11th, 2023|Blog|

Consistency is the key to success in various aspects of life and business, and the onboarding process for new franchisees is no exception. Learn how to integrate new franchisees into your brand while maintaining a consistent onboarding process.

4 Franchise Development Budget Planning Mistakes to Avoid

By |2023-11-29T15:19:56+00:00September 16th, 2023|Blog|

Despite the seemingly endless meetings and ensuing headaches that accompany budget planning, there’s no escaping it. To make this year’s planning a little easier for you, we’ve put together the four most common budgeting mistakes that franchise marketing and development teams tend to make, along with ways to fix them.

  • Avoiding feedback with head in the sand

Why Do Some Brands Avoid Franchisee Surveys?

By |2023-09-29T16:17:32+00:00September 7th, 2023|Blog|

One of the most efficient ways to predict future franchise brand performance is to examine franchisee survey results. Despite the valuable information surveys provide, some brands still avoid conducting franchisee surveys. Time for a reality check.

  • Franchise culture planning diagram

Franchise Culture Matters

By |2024-01-15T19:07:29+00:00June 9th, 2023|Blog|

Which is more likely to lead you to a strong and powerful culture that will promote a healthy, profitable growing business? A culture that just happens or a culture that is planned?

  • International Franchisee Association 2018 event

5 Tips to Make the Most of the IFA Convention

By |2023-02-13T17:05:49+00:00February 6th, 2023|Blog|

The International Franchise Association’s (IFA) Convention is THE franchising event of the year. FBR's President, Michelle Rowan, share a few tips she's picked up over the years for making the most of your time there - no matter if you're a seasoned veteran or first time attendee.

  • Tactical soccer diagram

6 Creative Ways to Up Your Public Relations Game

By |2023-02-16T19:01:58+00:00February 1st, 2023|Blog|

Are you using your franchisee satisfaction data in your public relations efforts? Looking for some inspiration? Get real-life examples and visuals of how creative franchisors are making satisfaction data the focus of PR and marketing strategies to get attention and edge out the competition.

Three Ways to Make Your Item 19 More Meaty

By |2023-11-08T16:43:03+00:00January 22nd, 2023|Blog|

More than ever, savvy franchise buyers are honing in on your FDD’s Item 19. After all, it’s the closest they can get to answering the almighty question, “How much money can I expect to make?” Following these three tips can make your Item 19 accurate, precise, and engaging.

  • franchise+development

4 Ways to Reach More (and Better) Franchise Candidates

By |2023-03-16T15:10:46+00:00January 13th, 2023|Blog|

Unemployment rates have dipped to some of the lowest we’ve seen in nearly two decades, which means the stream of franchise candidate leads is slowing to a trickle at the same time many brands are hoping to accelerate development to keep up with customer demand. With franchisors all competing for a limited number of candidates, development teams need to get creative to find new leads. Try some of these out-of-the-box ideas.

  • Showing Gratitude to Employees with a thank you note

7 Simple Ways to Build Employee Engagement

By |2023-01-16T19:29:13+00:00January 10th, 2023|Blog|

FBR's employee engagement research has shown that a quarter of all franchise employees (25%) don’t feel that they receive the recognition they deserve. Here are seven simple ideas can help you show your employees you care to build engagement and retain your top employees.

  • Franchise+peer+group+members

How to Get Peer Groups Back on Track

By |2023-03-16T18:34:50+00:00June 11th, 2022|Blog|

Peer groups are a recognized and respected tactic used by franchise brands to facilitate internal knowledge sharing and invigorate their system. They are a proactive mechanism for franchise systems that want to truly leverage the collective knowledge and experience to improve unit results and brand performance. But even in the best systems, peer groups can eventually start to lose their effectiveness. If your peer groups are no longer functioning as effectively as they should, these five tips can help reinvigorate them.

  • Business people shaking hands

How to Work with Independent Franchisee Associations

By |2023-03-16T18:30:21+00:00May 14th, 2022|Blog|

Franchisee associations, which are typically meant to represent the interests of the franchisee to the franchisor, are usually organized independently of the franchisor, and can play a key role in whether the franchisee/franchisor relationship is positive and productive, or negative and combative. Learn how to work with your franchisee association and positively impact the growth and profitability of your system.

  • Hands+holding+puzzle+pieces

5 Signs of a Successful Franchise Advisory Council

By |2023-03-21T20:36:19+00:00May 13th, 2022|Blog|

In order for an FAC to truly represent franchisees’ perspectives, the group itself has to function effectively, which is dependent on practices and a culture within the group that set up both the FAC and the franchisor for success. If you have an FAC in your system, look for these five indicators to determine if it is running successfully.

Moving from Data-Driven to Insight-Driven: Uncovering the Gold in Your Data Mine

By |2024-03-21T14:39:12+00:00December 13th, 2021|Blog|

The ultimate goal of surveying your franchisees is to gain objective insights into how to improve operational performance to get better results. In order to do that you need to pull out the gold hidden inside! These 10 ideas for digging into your data will help you understand what drives your franchisees’ behaviors and beliefs, and apply metrics to improving franchisee relations.

  • Image One Facility Solutions

Why Image One Shares Survey Data with Candidates

By |2021-11-23T18:08:52+00:00November 22nd, 2021|Blog|

Image One's Tim Conn talks about why they continue to survey their franchisees year after year, which question means the most to him, and how Image One summarizes the data highlights to help candidates understand the strengths of their system through FBR’s independent lens.