• Franchise culture planning diagram

Franchise Culture Matters

By |2023-07-12T15:53:35+00:00June 9th, 2023|Blog|

Which is more likely to lead you to a strong and powerful culture that will promote a healthy, profitable growing business? A culture that just happens or a culture that is planned?

  • Random Acts of Kindness

Random Acts of Kindness in Franchising

By |2023-02-17T16:51:15+00:00February 16th, 2023|Blog|

With more organizations focused on creating a positive culture, there is a place for kindness in business. With that in mind, we created a checklist of 30 “Random Acts of Kindness in Franchising” and we invite everyone to participate and celebrate others who spread kindness.

  • International Franchisee Association 2018 event

5 Tips to Make the Most of the IFA Convention

By |2023-02-13T17:05:49+00:00February 6th, 2023|Blog|

The International Franchise Association’s (IFA) Convention is THE franchising event of the year. FBR's President, Michelle Rowan, share a few tips she's picked up over the years for making the most of your time there - no matter if you're a seasoned veteran or first time attendee.

  • Tactical soccer diagram

6 Creative Ways to Up Your Public Relations Game

By |2023-02-16T19:01:58+00:00February 1st, 2023|Blog|

Are you using your franchisee satisfaction data in your public relations efforts? Looking for some inspiration? Get real-life examples and visuals of how creative franchisors are making satisfaction data the focus of PR and marketing strategies to get attention and edge out the competition.

  • franchise+development

4 Ways to Reach More (and Better) Franchise Candidates

By |2023-03-16T15:10:46+00:00January 13th, 2023|Blog|

Unemployment rates have dipped to some of the lowest we’ve seen in nearly two decades, which means the stream of franchise candidate leads is slowing to a trickle at the same time many brands are hoping to accelerate development to keep up with customer demand. With franchisors all competing for a limited number of candidates, development teams need to get creative to find new leads. Try some of these out-of-the-box ideas.

  • Showing Gratitude to Employees with a thank you note

7 Simple Ways to Build Employee Engagement

By |2023-01-16T19:29:13+00:00January 10th, 2023|Blog|

FBR's employee engagement research has shown that a quarter of all franchise employees (25%) don’t feel that they receive the recognition they deserve. Here are seven simple ideas can help you show your employees you care to build engagement and retain your top employees.

4 Franchise Development Budget Planning Mistakes to Avoid

By |2023-02-02T19:04:40+00:00October 28th, 2022|Blog|

Despite the seemingly endless meetings and ensuing headaches that accompany budget planning, there’s no escaping it. To make this year’s planning a little easier for you, we’ve put together the four most common budgeting mistakes that franchise marketing and development teams tend to make, along with ways to fix them.

  • Franchise+peer+group+members

How to Get Peer Groups Back on Track

By |2023-03-16T18:34:50+00:00June 11th, 2022|Blog|

Peer groups are a recognized and respected tactic used by franchise brands to facilitate internal knowledge sharing and invigorate their system. They are a proactive mechanism for franchise systems that want to truly leverage the collective knowledge and experience to improve unit results and brand performance. But even in the best systems, peer groups can eventually start to lose their effectiveness. If your peer groups are no longer functioning as effectively as they should, these five tips can help reinvigorate them.

  • Business people shaking hands

How to Work with Independent Franchisee Associations

By |2023-03-16T18:30:21+00:00May 14th, 2022|Blog|

Franchisee associations, which are typically meant to represent the interests of the franchisee to the franchisor, are usually organized independently of the franchisor, and can play a key role in whether the franchisee/franchisor relationship is positive and productive, or negative and combative. Learn how to work with your franchisee association and positively impact the growth and profitability of your system.

  • Hands+holding+puzzle+pieces

5 Signs of a Successful Franchise Advisory Council

By |2023-03-21T20:36:19+00:00May 13th, 2022|Blog|

In order for an FAC to truly represent franchisees’ perspectives, the group itself has to function effectively, which is dependent on practices and a culture within the group that set up both the FAC and the franchisor for success. If you have an FAC in your system, look for these five indicators to determine if it is running successfully.

Moving from Data-Driven to Insight-Driven: Uncovering the Gold in Your Data Mine

By |2022-01-05T13:55:00+00:00December 13th, 2021|Blog|

The ultimate goal of surveying your franchisees is to gain objective insights into how to improve operational performance to get better results. In order to do that you need to pull out the gold hidden inside! These 10 ideas for digging into your data will help you understand what drives your franchisees’ behaviors and beliefs, and apply metrics to improving franchisee relations.

  • Image One Facility Solutions

Why Image One Shares Survey Data with Candidates

By |2021-11-23T18:08:52+00:00November 22nd, 2021|Blog|

Image One's Tim Conn talks about why they continue to survey their franchisees year after year, which question means the most to him, and how Image One summarizes the data highlights to help candidates understand the strengths of their system through FBR’s independent lens.

  • Franchisee support

The Future of Franchise Field Support

By |2021-08-31T18:52:12+00:00August 23rd, 2021|Blog|

After more than a year of remote work, operations teams found alternative ways to support their franchisees. Now, as we return to in-person visits, franchise ops teams are tasked with deciding what support changes are worth keeping and how they can continue to find new ways to increase value to their franchisee network. 

  • Franchise operations leader up at night

The 3 Things Keeping Franchise Operations Leaders Up at Night

By |2023-03-16T18:37:19+00:00June 30th, 2021|Blog|

Franchise operations leaders are facing new and different challenges as we emerge from the pandemic. It's no surprise that labor issues top the list for many, but that's not the only one. FBR held a recent roundtable event where operations execs shared some of the things that keep them up at night - and what they're doing about them.

Top 3 Secrets to Innovative Franchise Social Media

By |2023-03-16T15:08:34+00:00May 22nd, 2021|Blog|

Creating an impactful social presence is very often tucked into the “nice to have” category, when in actuality, it should be a must for any franchise that wants to grow. Learn how to instantly improve your outcomes by implementing these three easy, innovative social media strategies.

  • franchise investment

5 Ways to Protect Your Franchise Investment

By |2023-04-03T17:56:45+00:00April 21st, 2021|Blog|

Franchisee satisfaction is a primary leading indicator of current system health and a predictor of future performance and long-term system growth. If the brand you’re investing in doesn’t provide you with recent, detailed, third-party research on their franchisees’ satisfaction, it could be a red flag.

  • group of executives avoiding data documents

Why Do Some Brands Avoid Franchisee Surveys?

By |2021-05-27T17:33:56+00:00April 7th, 2021|Blog|

One of the most efficient ways to predict future franchise brand performance is to examine franchisee survey results. Despite the valuable information surveys provide, some brands still avoid conducting franchisee surveys. Time for a reality check.