Research & Insights

Powerful Data-Driven Solutions for Franchise Brands

FRANCHISEE SATISFACTION RESEARCH

Going with your gut doesn’t cut it in today’s data-driven business environment. And franchisee satisfaction is no exception. Our franchisee satisfaction surveys measure satisfaction and engagement and provide you with detailed, objective data on the health of your franchise system.

  • Interactive online analytics
  • Industry benchmarking
  • Detailed franchisee feedback
  • Actionable insights to drive performance
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Home Instead's Jeff Huber Smiling in office in front of windows
group of individuals sitting conversing in a peer group meeting

EMPLOYEE ENGAGEMENT

Find out what your employees are really thinking! Our employee engagement surveys are designed to provide you with insights on how to motivate employees, improve or maintain company culture, and recruit and retain top talent – at the corporate office, corporate-owned franchise locations, or individual owner’s locations.

  • Actionable employee experience data
  • Franchise sector benchmarks
  • Training and onboarding feedback
  • Intel to shape organizational culture
Explore

FRANCHISEE SATISFACTION RESEARCH

Going with your gut doesn’t cut it in today’s data-driven business environment. And franchisee satisfaction is no exception. Our franchisee satisfaction surveys measure satisfaction and engagement and provide you with detailed, objective data on the health of your franchise system.

  • Interactive online analytics
  • Industry benchmarking
  • Detailed franchisee feedback
  • Actionable insights to drive performance
Home Instead's Jeff Huber Smiling in office in front of windows
Explore

EMPLOYEE ENGAGEMENT

Find out what your employees are really thinking! Our employee engagement surveys are designed to provide you with insights on how to motivate employees, improve or maintain company culture, and recruit and retain top talent – at the corporate office, corporate-owned franchise locations, or individual owner’s locations.

  • Actionable employee experience data
  • Franchise sector benchmarks
  • Training and onboarding feedback
  • Intel to shape organizational culture
Explore

Elevate Your Franchise

Survey With Us

See What Our Clients Say

CUSTOMER SATISFACTION

Studies show that more than half of the customers who are dissatisfied with a business’ service never complain; instead, they simply look for another business that will meet their needs. Keep customers coming back with customer satisfaction surveys.

  • Simple, low-cost solution
  • Real-time, continuous feedback
  • Unit-level reporting and comparison
  • Customer loyalty alerts
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Transaction with customer at Wild Birds Unlimited
Businessman looking over a paper during an interview

CANDIDATE EXPERIENCE

Candidate experience surveys identify disconnects in your development process with short, targeted questions designed to uncover the real reasons candidates decide not to join your system (and even help you revive some of those leads you thought were dead.)

  • Candidate non-buyer surveys
  • Sales team audits
  • Validation “mystery shopping”
Explore

CUSTOMER SATISFACTION

Studies show that more than half of the customers who are dissatisfied with a business’ service never complain; instead, they simply look for another business that will meet their needs. Keep customers coming back with customer satisfaction surveys.

  • Simple, low-cost solution
  • Real-time, continuous feedback
  • Unit-level reporting and comparison
  • Customer loyalty alerts
Transaction with customer at Wild Birds Unlimited
Explore

CANDIDATE EXPERIENCE

Candidate experience surveys identify disconnects in your development process with short, targeted questions designed to uncover the real reasons candidates decide not to join your system (and even help you revive some of those leads you thought were dead.)

  • Candidate non-buyer surveys
  • Sales team audits
  • Validation “mystery shopping”
Businessman looking over a paper during an interview
Explore
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WHATEVER CHALLENGE YOUR FRANCHISE IS FACING, WE’RE HERE TO HELP YOU.

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