Press
Franchise Business Review connects journalists and writers with story ideas, research on the latest trends in franchising, and expert commentary on the franchising industry.
Press
Franchise Business Review connects journalists and writers with story ideas, research on the latest trends in franchising, and expert commentary on the franchising industry.
FRANCHISE BUSINESS REVIEW IN THE NEWS
Franchise Business Review’s research and special reports are also regularly referenced by leading media outlets including The Wall Street Journal, Fox Small Business, CNBC, Bloomberg Businessweek, Franchise Update, Franchise Times, The New York Times, USA Today, and TheStreet.com. Check Out Featured News Below!
FEATURED ARTICLES:
Top 25 Franchises for Black Entrepreneurs
Black Enterprise featured the top franchises for Black entrepreneurs based on franchisee satisfaction survey data from FBR.
Are You Asking for Employee Feedback? If Not, Good Luck With Retention.
Entrepreneur feature: In a survey by FBR, over half of franchise industry leaders admitted to never getting formal feedback from their teams. That's a giant missed opportunity for retaining talent.
Seven Franchises to Consider with Black Ownership Potentially Immune to Recession
Black Enterprise magazine featured the seven most diverse franchise brands from FBR's list of the Top Recession-Proof Franchises.
PRESS RELEASES
Call for Entries for the 2024 Franchisee Satisfaction Awards Announced
Enter by September 30 to qualify to be recognized by Franchise Business Review as a Top Franchise for 2024 Portsmouth, NH – September 7, 2023 – Franchise Business Review, an independent research firm that benchmarks franchisee satisfaction, has issued the [...]
New Study Benchmarks Diversity, Equity, and Inclusion Efforts within the Franchise Sector
Research from Franchise Business Review reveals 84 percent of franchise employees say their company values diversity.
Employee Engagement in Franchise Sector Reaches Highest Levels Since 2018 as National Averages Decline
The latest findings from the 2023 Franchising@WORK study of over 6,000 franchise employees representing nearly 180 franchise organizations.
INDUSTRY EXPERTS
Looking for insightful commentary for your next story on the franchise industry? Speak with Franchise Business Review’s leadership.
Eric leads FBR’s research and consultants with clients in the area of franchise performance. He is an active member of the International Franchise Association (IFA), serves on the IFA’s VetFran and Franchise Relations Committees, and speaks frequently on topics related to franchise relations and best practices in franchising. He was recently featured in articled by CNBC, USA Today, Wall Street Journal, Money, QSR magazine, and more, and is a frequent speaker at conferences and events including IFA Convention, International Franchise Expos, New England Franchise Association, National Restaurant Association, and Quinnipiac University.
MICHELLE ROWAN, CFE
President & CEO
Michelle is the president of FBR, chair of the International Franchise Association Women’s Franchise Committee, and a Certified Franchise Executive. She serves on the IFA’s Women’s Franchise Committee and Leadership Conference Task Force, facilitated CEO Performance Groups and Executive Networking Groups, and is also a mentor of UNH college students. She speaks regularly at conferences and events, including IFA Convention, Springboard, Franchise Expo West, and more.