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Myth vs Fact: What Franchisors Get Wrong About Franchisee Surveys
Discover what franchisors get wrong about franchisee surveys. Separate fact from fiction with these 10 franchisee survey myths debunked.
Keep ReadingThe Franchisor's Guide to Conflict Resolution
Learn how to navigate conflict in franchising productively, and turn difficult conversations into opportunities to build a stronger system.
Keep ReadingSix Strategies for Turning Low Satisfaction Scores into a Win
Learn 6 key strategies to turn around low franchisee satisfaction scores and use survey results to get franchisees excited about your brand.
Keep ReadingFranchise Hiring Guide
Top 5 Franchise Employment Trends: What you need to know to hire top franchise employees, plus salary benchmarks for the franchise sector.
Keep ReadingHow to Design an Effective Franchisee Vision Plan Program
eBook: How to implement a franchisee vision plan program to maximize franchise system performance. Free customizable templates included!
Keep ReadingThe Ultimate Guide to Employee Engagement for Franchises
Download a free eBook to learn how to create an engaging workplace culture, measure employee engagement, and recruit top franchise employees.
Keep ReadingThe CEO's Guide to Creating and Maintaining a Positive Culture in Franchising
Practical, research-backed advice for CEOs building and sustaining a strong franchise culture that drives productivity and profitability.
Keep ReadingThe Ultimate Franchise Marketing Playbook
Learn proven franchise marketing strategies to help you attract high-quality candidates and turn them into successful franchisees.
Keep ReadingThe Franchisor's Guide to Employee Wellness
Boost staff recruitment and retention in your franchise organization with an effective employee wellness strategy. Download the guide.
Keep ReadingThe 10 Biggest Roadblocks to Franchise Performance
Want to increase franchise performance? Learn which hidden roadblocks are standing in the way of growing your franchise system.
Keep ReadingHow to Assess Franchise Business Coach Effectiveness
Understand what to look for in a franchise business coach and how to assess performance. Ensure your coaching strategies align with your franchise goals and growth.
Keep Reading5 Things The Progressive Brands Do to Support Their Franchisees
Free franchisee support resource from AC Inc to help franchisors modernize support tactics to unlock hidden profitability within their system.
Keep ReadingA Crash Course in the World of Franchising
An intro to franchising for those new to the industry, including tips and resources any one working in franchising should know.
Keep Reading5 Operations Pitfalls That Are Stunting Your Franchise Growth
eBook: Franchise experts share the biggest operations pitfalls franchisors encounter and how to fix them to accelerate franchise growth.
Keep ReadingWhat We Do
Franchising is complex. That's where we come in.
Franchise Business Review gathers actionable insights from your key stakeholders—franchisees, employees, candidates, and customers—and leverages that information to help you build a stronger, more profitable company. For us, driving better results is more than just a tagline; it’s about helping the very best franchise brands achieve greater success.
Learn about what FBR does"Working with FBR just makes too much sense. Gathering data consistently allows you to understand what you're doing well so you can cement it into your operations. You’ll have data to prove what's not working and what can be improved. You'll understand what people don't like and have a better idea as to WHY."
Chief Development Officer, Wild Birds Unlimited
"I won't go to work for another company that doesn't use FBR, or is at least open to it. Such a valuable testament to the way ownership views the system as a whole."
VP of Franchise Development, ohDEER
"Franchise satisfaction is the key to our growth that without it, we don't have validation. And at the end of the day, it's the right thing to do to listen to your franchisees about what we can do to support their business model out in the world that they're living in. It's important that we engage. And so it's beyond just the scores that you get, it's what you should be doing as a franchisor."
VP of Operations, Ace Handyman
"We truly value the research that FBR’s recruitment programs provide, serving as a great resource to franchisors but also to prospective franchisees. If a lead source comes in to us through FBR, we know that lead will be a qualified one – someone who did their homework and clearly cares about aligning with a system that produces a high degree of franchisee satisfaction."
VP of Franchise Development, PuroClean
"It is irresponsible of a franchisor not to have their franchisees evaluate them. If we didn't use Franchise Business Review, our core purpose and mission would all be fluff."
Chair, Two Men and a Truck
"Franchise Business Review has become an integral part of how we lead and grow Payroll Vault. As both a franchisor and a supplier, we rely on FBR’s annual franchisee and employee surveys to give us objective, data-driven insight into where we are strong and where we need to improve."
CEO, Payroll Vault
"There is nothing more important that goes out to your franchisees than the FBR survey."
CEO, Right At Home
"One of the most effective things we do on an annual basis is to survey the satisfaction of our franchisees using Franchise Business Review. FBR expertly provides the results we need to make a positive impact on our brand."
COO/CTO, AlphaGraphics