The very best franchise companies understand that their success depends highly on the success of their franchisees. But the most successful franchise systems aren’t just the ones with the most profitable franchisees. They are the systems that have the most satisfied franchisees.
But even the best franchise organizations struggle in some areas. Research consistently shows that franchisees enter into franchising with unrealistic expectations.
To help you in addressing these challenges, we’ve outlined the 10 biggest roadblocks for franchisors and the lessons learned from nearly 20 years of research on franchisee satisfaction.