The Only Employee Engagement Survey Specific to Franchising
From corporate to the unit levels, staffing is the #1 key to franchise growth. Attract and retain top talent with employee engagement surveys designed for franchise organizations.
Helping Leading Franchises Achieve Even Greater Success
Franchise growth starts and ends with people. Build a more profitable and productive system with a 360-degree view across your entire franchise system, including corporate staff, corporate locations, and franchisee employees. FBR’s employee engagement surveys let you pinpoint what’s working and where you need to invest your employee training and retention resources.
PEOPLE LEAVE MANAGERS, NOT COMPANIES
When employees feel seen and heard, they’re more likely to stay engaged. And engaged employees are not only more productive, they’re less likely to leave and more likely to contribute new ideas. When you make continuous listening part of your organization’s culture, you’re not just getting measurable feedback that allows you to improve. You’re also laying the foundation for an effective recruitment and retention strategy that attracts high performers at every level.
THE INSIGHTS YOU NEED TO ELEVATE EMPLOYEE ENGAGEMENT
Whether you participate in annual, semi-annual, or quarterly programs, you’ll get the exact information you need to implement data-driven strategies for hiring and retention.
Key Benchmarks
See KPIs across all your locations and your system, as well as how your data compares to other corporate teams in the franchising industry.
Franchisee Support
Add value to franchisees by providing the tools to collect employee feedback and sharing best practices to help solve their hiring and retention challenges.
Targeted Insights
Filter by criteria—including department, role level, tenure, gender, and location—to pinpoint areas of strength and opportunities for improvement.
Honest Feedback
Inspire the trust and transparency needed for candid commentary with a formal process administered by an independent, third-partner.
Increased Retention
Create a consistent feedback channel and make adjustments in real time so you can increase retention while lowering your recruitment and training costs.
Industry Recognition
Recruit and retain the best employees in the business with added exposure from the Franchising at WORK Awards.
EMPLOYEE ENGAGEMENT SURVEYS MADE FOR THE FRANCHISE MODEL
Partner with the employee engagement survey provider that has unmatchable experience in the franchise industry.
The easy-to-use Franchise Business Review analytics platform gives you real-time access to the insights you need to make decisions that drive performance. Now with heat mapping, the platform gives you a faster, simpler way to identify what’s working and what needs attention.
The cloud-based analytics tool lets you:
- Identify high-performing managers and locations and share their best practices.
- Pinpoint areas where you have opportunities to improve.
- Compare your brand to your industry peers or all of franchising.
- Create custom reports in seconds
Who Our Survey Serves
We support employee listening and feedback at the franchisor and unit levels, helping you improve organizational culture right down to individual employee well-being. That well-being is the foundation on which the strongest franchises are built.
Franchisors
Run employee engagement surveys for your corporate staff and your franchisees. Not only can the feedback help improve operations at the corporate level, but also provides you a way to provide next-level support to assist franchisees with staffing challenges.
Franchise suppliers
Vendors in the franchise space can use employee engagement surveys to get feedback from their company employees.
Individual franchisees
Multi-unit franchisee owners can use employee engagement surveys to get feedback to pinpoint which units are thriving and find ways to apply those insights to all locations.
THE PROCESS
How the FBR Franchisee Satisfaction Survey Works
Launch Your Survey
Send us your employee contact list and we’ll do the rest. Surveys can be launched within 48 hours and customized to your specific needs. And if franchisees opt-in to participate, we’ll send survey invitations directly to their employees as well.
Review Your Data
Within 3 weeks, FBR collects data and generates reports. Each franchisee receives a report comparing their results to the benchmark of all brand locations.
Apply Insights
We partner with you to ensure you understand your data and steps you can take to use it, including best practices you can leverage across locations and where to focus additional resources.
Set Your Cadence For Continuous Listening
Your goals, your employees, and the world inevitably changes. To maximize employee feedback as a strategy for ongoing improvement, schedule surveys annually, semi-annually, or quarterly.
THE FBR ANALYTICS PLATFORM
Don’t Just See Your Results. Use Them.
The easy-to-use Franchise Business Review analytics platform gives you real-time access to the insights you need to make decisions that drive performance. Now with heat mapping, the platform gives you a faster, simpler way to make decisions that drive performance.
The cloud-based analytics tool lets you:
- Identify high-performing managers and locations and share their best practices.
- Pinpoint areas where you have opportunities to improve.
- Compare your brand to your industry peers or all of franchising.
- Create custom reports in seconds
Request Your Free Demo
Get a First-Hand Look at How the Platform Works
Experience the power of the FBR platform in a 10-minute demo. We’ll also provide you with a copy of our standard employee engagement questions and help you evaluate whether the FBR survey tool is a good fit for your organization.
DIFFERENTIATE YOUR COMPANY AS A GREAT PLACE TO WORK
When replacing an employee can cost one-half to two times that employee’s annual salary (Gallup), you can’t afford not to focus on employee engagement and well-being. Get your free copy of The Franchisor’s Guide to Employee Wellness to learn how to implement a comprehensive wellness strategy to boost retention and fuel franchise success.
