About Our Awards

About Our Awards

AWARDS ENTRY KIT

Each year, Franchise Business Review honors franchise brands that received exceptional ratings from the people who know best – their franchisees.

Awards Entry Kit

What It Covers:

  • Eligibility
  • Award categories
  • Selection process
  • Deadlines and sectors
  • Perks of winning
Find Out If You Qualify!

Download Your FREE Entry Kit

ABOUT OUR AWARDS

Since 2006, Franchise Business Review has been recognizing excellence in franchising with the Franchisee Satisfaction Awards. Our awards are considered the gold standard in franchisee satisfaction.

Each year, we survey thousands of franchise owners across North America to determine their levels of satisfaction with their franchise brand. We compile a list of the top franchisees each year based on our Franchisee Satisfaction Index (FSI) and publish a ranking of the top franchise opportunities based exclusively on owner satisfaction.

METHODOLOGY

Winners are selected based on survey data collected from their franchisees on 33 standard benchmarking questions. The brands that have the highest overall franchisee satisfaction scores are named a Top Franchise.

Scores for each benchmark question are determined using a weighted scale. For each franchise brand, the collective scores of the franchisees are used to determine an overall FSI (Franchisee Satisfaction Index) score to determine their ranking.

Other factors considered include: size of the franchise system, percent of franchisees participating in the survey, and the age of the survey.

See our complete research methodology

ELIGIBILITY

The Franchise Satisfaction Awards are open to all franchise brands that:

No Fees!

There are no fees to enter.

Participation in Franchise Business Review’s research is FREE and CONFIDENTIAL.

Franchise Business Review will only share the brands that choose to make their franchisee satisfaction scores public.

Enter Today
Top Franchises 2020 Cover

DEADLINES

All brands that have surveyed with Franchise Business Review in the 18 months prior will be considered for our awards.

The deadline for our overall Top Franchises awards is September 30. There are additional deadlines throughout the year for our quarterly reports, which identify the top franchises in various sectors.

January 31, 2021: Low Cost Issue

Features: Low-cost Brands | Women in Franchising | Recession-Proof Brands

March 30, 2021: Culture Issue
Features: Top Food Franchises | Rockstar Franchisees | Best Franchise Culture

June 30, 2021: Veterans Issue
Features: Veterans in Franchising | Most Profitable Franchises | Top Multi-Unit Franchises

September 30: Top Franchises 2022
Features: Best of the Best

NATIONAL MEDIA COVERAGE

Franchise Business Review’s research and special reports are also regularly referenced by leading media outlets including The Wall Street Journal, Fox Small Business, CNBC, Bloomberg Businessweek, Franchise Update, Franchise Times, The New York Times, USA Today, and TheStreet.com.

Media Coverage of Award-Winning Brands

Testimonial portrait of Chuck Bongiovanni, CEO Care Patrol

We have won a ton of awards throughout the time we have been franchising–Entrepreneur magazine, Inc., etc–but the one we really look for the most is yours.

Chuck Bongiovanni, CEO, Care Patrol
Testimonial portrait of Chuck Bongiovanni, CEO Care Patrol

We have won a ton of awards throughout the time we have been franchising–Entrepreneur magazine, Inc., etc–but the one we really look for the most is yours.

Chuck Bongiovanni, CEO, Care Patrol
2019 Franchise Satisfaction Top 50 Award

WHAT IT MEANS TO WIN A FRANCHISEE SATISFACTION AWARD

The brands that make up Franchise Business Review’s Top Franchises each year are more than just award winners. They’re the brands that support and train their franchisees and care enough to ask them what they really think.

Of all the franchisees we survey each year, only the very best make it onto our awards list.

Even more important than the brands on our annual awards list are the brands that aren’t. A franchise can’t buy its way onto our list through sponsorship or advertising dollars, and it’s not about the size of the system is or how fast it’s growing. What matters is performance and we measure it the only true way you can – by surveying the satisfaction of franchisees.

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WHATEVER CHALLENGE YOUR FRANCHISE IS FACING, WE’RE HERE TO HELP YOU.

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