Candidate Experience

It’s good to know what’s working. It’s better to know what’s not.

Candidate Experience

It’s good to know what’s working. It’s better to know what’s not.

STOP GUESSING. START CONVERTING.

Have your development efforts hit a wall? Is your marketing bringing in leads that don’t convert? Are candidate conversations resulting in dead ends?

What’s going on?

Before you spend countless hours analyzing sales trends and crunching marketing numbers, why not just ask?

Candidate experience surveys identify disconnects in your development process with short, targeted questions designed to uncover the real reasons candidates decide not to join your system (and even help you revive some of those leads you thought were dead.)

Over 97% of clients rated their experience with Franchise Business Review as Very Good or Excellent.

Over 96% of clients rated their experience with Franchise Business Review as Very Good or Excellent.

THE PROCESS IS SIMPLE. HERE’S HOW IT WORKS:

Let’s Get Started!

DEMYSTIFY THE SALES EXPERIENCE

All the blood, sweat, and tears (not to mention dollars) you’re pouring into marketing are wasted if the candidate experience doesn’t match your message.

A sales audit lets you know exactly what the buying experience is truly like from start to finish. We’ll “shop” your brand from the perspective of a potential candidate and provide you with real-time online access to the data, aggregate results and individual responses on how your sales and development teams are handling: 

  • The development process: Understand how quickly and how often your development team responds to leads, and if they’re having effective conversations.
  • The validation process: Know exactly what franchisees say when a candidate calls.
  • The customer experience: Find out if your franchisees are providing a superior customer experience that matches your brand promise.

THE PROCESS:

Barrie Young Testimonial Portrait Snap-on tools

“With Franchise Business Review, we are able to benchmark Snap-on against our past performance and hundreds of other systems as well. With the use of rapid continuous improvement, Franchise Business Review helps us improve our system.”

Barrie Young, President, Sales & Franchising, Snap-on Tools
Barrie Young Testimonial Portrait Snap-on tools

“With Franchise Business Review, we are able to benchmark Snap-on against our past performance and hundreds of other systems as well. With the use of rapid continuous improvement, Franchise Business Review helps us improve our system.”

Barrie Young, President, Sales & Franchising, Snap-on Tools