Registration is now open for the Franchising@WORK Awards recognizing the franchise companies with the best company cultures based exclusively on independent ratings from employees.
Research reveals the 50 best franchise opportunities under $100K based on satisfaction data from over 11,000 franchisees.
As part of their annual roundup of the most influential and successful women in the franchising industry, 1851 Franchise spoke with Franchise Business Review’s President and COO, Michelle Rowan.
FBR releases the list of the Top Franchises for Women in 2024: Top franchise opportunities based on feedback from 8,500 female franchisees representing 350 leading franchise brands.
Participation is now open for the 2024 Recruitment, Retention, and Compensation Survey, part of FBR’s ongoing research to better understand hiring, compensation, and employee engagement trends in franchising.
Three franchising lessons we can take away from Queen Elizabeth in the latest season of Netflix's The Crown.
The roundtables are a unique opportunity for Human Resources and internal franchise operations leaders to work on franchise employment challenges together
With some franchise sectors struggling to hire, how can franchisors create a culture that attracts employees to their brand? These 6 tips help franchise leaders create a culture where employees want to work.
Each year, Franchise Business Review surveys thousands of franchise owners to benchmark satisfaction in the areas most critical to franchise performance. This year’s data revealed seven surprising “danger zones” that negatively impact system success.
A recent survey conducted by Entrepreneur in partnership with Franchise Business Review provides unfiltered perspectives from new franchisees, shedding light on the realities of starting and operating a franchise.
Franchise Business Review's Franchising@WORK Awards honor franchise companies that have created an outstanding workplace culture and that make employee engagement a top business priority. Download the official Franchising@WORK Awards Entry Kit to find out how to qualify.
Get your free, customizable franchising calendar template to plan your content marketing strategy for the year and track key dates and franchising events.
Content marketing is a must for so many reasons - brand awareness, thought leadership, customer engagement, and of course, SEO. But without thoughtful advance planning, it can be challenging to keep all the moving parts of your content strategy on track. This free, customizable franchising editorial calendar will help you plan your content strategy for the year and keep track of key dates and events for pushing out your content.
The shopping season has officially commenced, and whether you’re a Black Friday warrior or more of a last-minute, better-under-pressure shopper, the buying experience can fuel your holiday excitement or suck all the joy out of the process. The same goes for franchise candidates in the validation process. Get the intel you need to make the franchise buying experience something to celebrate.
Raise the performance of your franchise system with these 5 tips.
Foster high performance within your franchise with these 10 simple steps. Follow this checklist, commit to franchisee satisfaction and results will follow.
In a survey of over 1,000 franchisors, FBR was ranked a 2023 To Franchise Supplier in two categories by Entrepreneur magazine for quality and value of services.
Download this free resource for insights drawn from AC Inc's work with franchise systems worldwide to learn what the most progressive franchise brands are doing to modernize franchisee support.
Despite the seemingly endless meetings and ensuing headaches that accompany budget planning, there’s no escaping it. To make this year’s planning a little easier for you, we’ve put together the four most common budgeting mistakes that franchise marketing and development teams tend to make, along with ways to fix them.
Enter by September 30 to qualify to be recognized by Franchise Business Review as a Top Franchise for 2024 Portsmouth, [...]
Franchise Business Review interviewed Chris Willems, who invested in a Two Men And A Truck franchise. Chris shares how Franchise Business Review’s research played a major role in his due diligence process and ultimately led him to select Two Men And A Truck from the 10 brands he was considering.
Download this free eBook to uncover the hidden roadblocks to franchise growth and learn how to increase franchise performance by building a system of satisfied, growth-minded franchise owners.
Research from Franchise Business Review reveals 84 percent of franchise employees say their company values diversity.
The latest findings from the 2023 Franchising@WORK study of over 6,000 franchise employees representing nearly 180 franchise organizations.
Watch the presentation of the key findings from the 2023 Franchising@WORK Employee Engagement study of over 6,000 franchise employees.
Download the annual Franchising@WORK Study for key findings and industry benchmarks around job satisfaction, company culture, and employee engagement within the franchise sector.
Dave Hansen of Client Tether and FBR president & COO Michelle Rowan dig into the complexities of the franchisee-franchisor relationship and why trust is the most important thing for franchisors to get right.
The red flags franchise leaders and HR pros need to watch for that could indicate you have a toxic franchise workplace culture —and what to do about it.
Share this list of helpful resources for LGBTQ entrepreneurs with franchisees and candidates interested in joining your franchise system.
Learn how franchise organizations can incorporate diversity, equity and inclusion (DEI) initiatives to strengthen engagement, trust and loyalty—from employees, franchisees, and customers.
Learn how the leadership team at Hot Dish Advertising used FBR's employee survey data to increase employee commitment and accountability.
How Wild Birds Unlimited used FBR’s employee engagement survey to improve communication and better align teams across the organization.
Download these tips to find out how you can combat barriers to diversity in franchising and promote the economic power of franchising to diverse entrepreneurs and communities.
FBR's President & COO Recognized by IFA’s Women’s Franchise Committee for exemplary leadership in franchising
Learn how the Massage Heights leadership team used FBR's employee engagement survey data to positively impact employee well-being and culture.
The Franchising@WORK Awards recognize the franchise companies with the best company culture based exclusively on independent ratings from employees.
2022 may be in the rearview mirror, but there were several posts that offered some great insights that are worth another look as we dive head first into 2023.
More than ever, savvy franchise buyers are honing in on your FDD’s Item 19. After all, it’s the closest they can get to answering the almighty question, “How much money can I expect to make?” Following these three tips can make your Item 19 accurate, precise, and engaging.
Top talent is getting harder to find and even harder to retain. If employee recruitment and retention are a concern for your franchise organization, this hiring guide is a must-read to make sure your hiring and retention strategies outperform other companies competing for the best employees.
This highly-anticipated list of award-winning franchises recognizes the best franchise opportunities available based on franchisee satisfaction data.
For many of us, New Year’s resolutions revolve around getting — or staying — healthy. But regardless of personal resolutions, for franchisors it also means building a healthier brand in 2023.
This three-step guide is a must-read for any franchisor that wants to increase franchisee satisfaction and improve performance across your system.
Try these five easy, low-cost tips to start increasing franchisee satisfaction, and maximize your franchise system's growth and revenue.
With high-profile franchise systems making headlines for exploiting franchises with unfair and deceptive practices, how can brands that foster strong, supportive franchisor-franchisee relationships differentiate themselves? Here are five things you can do to set your brand apart.
With employee recruitment and retention currently the number one challenge, solving the Gen Z workforce dilemma should be a top priority for franchises.
To determine this year’s list of the Best Franchises for Veterans, Franchise Business Review analyzed 18 months of survey data from over 3,000 veteran franchise owners representing more than 300 franchise brands.
Franchise Business Review analyzed 18 months’ worth of data from over 30,000 franchisees representing more than 300 brands to identify the 100 Most Innovative Franchises of 2022.
Franchise Business Review analyzed 18 months of data from over 300 franchise brands, representing nearly 30,000 franchise owners, to identify the 50 Most Profitable Franchises of 2022.
How can you ensure your franchisees are getting top-notch support? Start with a 360° skills assessment of your FBCs using these free templates.
FBR analyzed data from over 5,500 franchise employees to reveal key insights into job satisfaction, hybrid work and compensation in franchising.
Black Enterprise featured the top franchises for Black entrepreneurs based on franchisee satisfaction survey data from FBR.
Entrepreneur feature: In a survey by FBR, over half of franchise industry leaders admitted to never getting formal feedback from their teams. That's a giant missed opportunity for retaining talent.
What has had the biggest impact on employee engagement & retention in the franchise sector in 2022? Watch now for the detailed findings from nearly 5,500 corporate franchise employees.
Black Enterprise magazine featured the seven most diverse franchise brands from FBR's list of the Top Recession-Proof Franchises.
Kathy Gosser, Director of YUM! Center for Global Franchise Excellence, Management & Entrepreneurship, talks to FBR's Michelle Rowan in an episode of FranchiseU! about why feedback from franchisees is a gift and the power of transparency in validation.
These five key attributes will set your franchise brand above the rest and really give you something to boast about, says Scott Greenberg, author of The Wealthy Franchisee, in this article for Global Franchise Magazine.
Everything you need to know about using employee engagement pulse surveys to drive hiring and employee retention in your franchise system.
The best franchises for women to buy, according to satisfaction survey data from over 8,000 female franchise owners across 267 brands.
Satisfaction survey data from nearly 11,000 franchise owners reveals the best low-cost franchises with an investment starting under $100K.
FBR identified the 100 franchises with the greatest opportunity to perform in a recession based on survey feedback from 32,000 franchise owners at 300+ brands.
This industry primer was created to introduce newcomers to the world of franchising, with tips and pointers to help get up to speed quickly on everything franchising.
Find out how Massage Heights, Hot Dish Advertising and Wild Birds Unlimited are using their FBR employee engagement survey data to positively impact retention and organizational culture.
Webinar: Hear from franchise leaders that have designed innovative, award-winning programs to increase employee engagement, retain top talent and build a winning franchise culture.
Pulse surveys are a fast, easy, relatively inexpensive tool to measure system performance. Learn what makes a successful pulse survey and how to implement them in your system.
What is the outlook for franchising in 2022? Read FBR's industry report based on data from over 31,000 franchise owners across 350 brands, 6,000 employees at both the corporate office and unit-level, and 200 franchise executives.
Learn 10 ways to position your franchise as an Employer of Choice and strengthen your employee recruitment and retention efforts.
FBR surveyed nearly 30,000 franchise business owners, thousands of corporate and unit-level employees, and hundreds of franchise leaders to fully understand the current state of franchising and expectations for growth of the franchise sector in 2022.
FBR presents the key findings and takeaways from our research on the current state of franchising and the expectations for growth in 2022.
Entrepreneur magazine calls out the four most prestigious franchise rankings—including Franchise Business Review's annual list of the Top 200 Franchises.
Franchise Business Review identified the 200 best franchises of 2022. An independent survey of 30,000 franchise owners also revealed that satisfaction is at all-time high, up 3% from pre-pandemic levels.
What does the future hold for franchising in 2022? Thought leaders share their franchise predictions and reflect on 2021.
The ultimate goal of surveying your franchisees is to gain objective insights into how to improve operational performance to get better results. In order to do that you need to pull out the gold hidden inside! These 10 ideas for digging into your data will help you understand what drives your franchisees’ behaviors and beliefs, and apply metrics to improving franchisee relations.
Franchise Business Review surveyed nearly 30,000 franchise owners to find out if their businesses are meeting their financial expectations and which franchises present the most profitable opportunities for would-be franchisees. Download the free report.
Image One's Tim Conn talks about why they continue to survey their franchisees year after year, which question means the most to him, and how Image One summarizes the data highlights to help candidates understand the strengths of their system through FBR’s independent lens.
New data from Franchise Business Review shows satisfaction among franchisees is at an all-time high, increasing 3% from pre-pandemic levels, with nearly 9 in 10 rating their franchise opportunity above average.
While employee recruitment and retention challenges are not new issues, the pandemic and its impact on the entire food industry have pushed them to the top of the list. QSR highlights how restaurant franchises are focusing on culture and soliciting employee feedback to differentiate themselves.
Franchise Business Review reveals findings from an independent industry-wide survey benchmarking franchise employee engagement and compensation among corporate franchise professionals.
Franchise Business Review announces the Top 50 Most Profitable Franchise companies based on independent survey of franchise owners. The award winning brands were rated highest for both strong financial performance and high franchisee satisfaction.
AARP talks with experts from Franchise Business Review and FranNet about what would-be entrepreneurs need to know to successfully jump into franchising to reach their retirement goals.
FBR surveyed over 3,500 franchise owners of three or more franchise units from nearly 250 franchise brands to identify the 50 best multi-unit franchise opportunities of 2021.
Learn how Fibrenew uses their recognition as an FBR award-winner to grab the attention of candidates and, in turn, how they use that third-party validation as a powerful tool to educate candidates about what to expect.
Franchise Business Review recognizes 12 franchise companies for outstanding company culture and employee engagement with the 2021 Franchising@WORK Awards.
AARP highlights diverse businesses that rate highly among older entrepreneurs for owner satisfaction and franchisor support based on Franchise Business Review's research.
The pandemic has been a game-changer for restaurants, forcing everyone, including quick-service operators, to rethink everything they do. Research highlighted in this QSR Magazine article showed that brands that kept their franchisees engaged, informed, and satisfied had the best chance to succeed.
In this webinar, hosted by FranConnect, a standout panel of Franchise Operations experts share data-driven insights and best practices gleaned from a lifetime of coaching franchisors on driving franchisee performance and satisfaction, ensuring franchisee compliance and creating engagement and alignment.
Franchise Business Review is pleased to welcome franchise marketing exec Emily George to our Client Success team as a Senior Consultant. Emily is responsible for new business development, as well as ongoing client relations and account management.
In this conversation with Kitchen Solvers' Zach Nolte he explains how they use FBR’s survey to put quantifiable metrics around franchisee satisfaction, and use the survey data to show their franchisees that they are listening and making changes based on their feedback.
See the key findings and takeaways from FBR's 2021 franchisee satisfaction research into the food franchise sector based on surveys of over 10,220 franchise owners.
Each year, Franchise Business Review honors franchise owners who set exceptional examples of achieving success within the franchise model. This year, Franchise Business Review reviewed over 190 nominations from franchisors, and then narrowed the search by selecting 60 franchisees that achieved “Rock Star status” in franchising.
FBR announced its annual list of “Culture100” award-winners recognizing the 100 franchise brands with the best franchise cultures based on data from nearly 25,000 franchise owners, representing 224 franchise brands. The brands that were selected received the highest overall ratings based on 12 questions specifically focused on Leadership, Core Values, Do They Enjoy Being Part of the Organization, Do They Feel Valued, and Would they Recommend Their Franchise to Others.
This workbook is for franchisors who want to use peer groups as an effective tool to begin, enhance, regain, improve, or maintain franchisee engagement in order to achieve measurable results in their franchise system.
Franchise Advisory Councils are a critical business and relationship-building tool: They build franchisee loyalty and trust, increase support and buy-in to corporate initiatives, create better programs, and minimize resistance to change. This workbook is for franchisors who are considering creating an (FAC) but aren’t sure where or how to start.
Home care franchise companies may be in the midst of a major growth period brought on by the COVID-19 emergency. In the past, interest in joining a home care franchise system largely stemmed from the financial opportunity it presented for entrepreneurs. The average profit for senior care franchises is $135,625 annually, according to Franchise Business Review.
Tim Courtney, VP of franchise development for PuroClean sat down with FBR to talk about the opportunity he saw when he first joined the team to capture the enthusiasm of PuroClean’s owners and turn that into an advantage on both the development and operations sides.
Learn six key strategies to effectively use your survey results to strengthen personal connections with your franchisees, build a culture of transparency, and get franchisees excited about their future with the brand.
Randy Shacka, president of Two Men and a Truck talked with FBR about how they deliver on satisfaction, trust, and values by being intentional and building strong relationships.
The travel sector took a major hit during the pandemic, but that’s not stopping Cruise Planners. Founder & CEO Michelle Fee shares how pent-up demand for travel combined with innovative support strategies are creating opportunity.
Visiting Angels Vice President David Ritterling talks with FBR about why building a system of people who love people translates into a winning business model.
Franchise Business Review has announced the Top 100 Recession-Proof Franchises for 2021. Franchises on the list were identified based on survey feedback from over 28,000 franchise owners across 307 brands over the past 18 months.
Co-founder and president Shannon Wilburn recalls the “a-ha” moment when she realized she was missing out on the goldmine of data in her FBR survey.
