The Key to Boosting Financial & Fee Satisfaction: With Image One Franchise
Learn how Image One Franchise used trust-building techniques and communication strategies to raise financial & fee satisfaction scores by 15%.
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How Right at Home Franchise Uses Sponsored Content for Franchise Development
Discover how Right at Home Franchise works builds credibility through sponsored content that drives traffic back to their franchise website.
Keep ReadingCelebrating 20 Years in the FBR Hall of Fame: How Wild Birds Unlimited Stands Out
Wild Birds Unlimited has been in the FBR Hall of Fame for 20 years. See how they continue to lead in franchising.
Keep Reading20 Years of Surveys, Lead Generation, & Franchisee Satisfaction: Celebrating FASTSIGNS
See how FASTSIGNS continues to build on 20+ years of organic company growth boosted by franchisee feedback and the FBR survey insights.
Keep Reading20 Years of Brand Growth and Franchisee Feedback: Two Men and a Truck Tell All
Two Men and a Truck boasts 20 years of organic company growth, boosted by franchisee feedback and FBR satisfaction surveys.
Keep ReadingBuilding 90% Franchisee Trust With Feedback-Driven Events: Lessons From Caring Senior Service
See how Caring Senior Service leveraged their FBR survey feedback using ‘road show’ events to improve franchisee satisfaction and trust.
Keep ReadingHow Aqua-Tots Franchise Launched an App That Improved Their Tech Score by 61%
The Aqua-Tots Franchise launched a customer-facing app that improved their FSI tech score by 61% in only 2 years — here’s how they did it.
Keep ReadingHow the Learning Experience Used 3 FBR Surveys to Create a New Company Metric
The Learning Experience used an employee, franchisee, and customer survey to create a company ‘Happiness Index’ to improve their brand.
Keep ReadingImprove Employee Feelings Around Work by 17% - Here’s How Payroll Vault Did It
Payroll Vault had an impressive rise in their 2025 Employee Satisfaction results with the FBR surveys – here’s how they did it.
Keep ReadingUsing FBR Survey Data for Annual Business Planning: How Culver’s Franchise Does It
Learn how the Culver’s franchise system uses franchisee feedback for their annual business planning and the positive impact on their network.
Keep Reading360clean Franchise Closes 3x More Franchise Leads from FBR Lead Gen Program
Discover how 360clean closes 3x more franchise leads with Franchise Business Review’s Validation Program.
Keep ReadingSpoiled Rotten Photography Uses FBR to Attract High-Quality Franchise Leads
Spoiled Rotten Photography is an emerging franchise brand that named FBR as its most qualified franchise lead source. Learn more!
Keep ReadingBloomin’ Blinds Franchise Improves Training Through FBR Survey Results
Learn how the Bloomin’ Blinds franchise improved three key training and operations areas in their system using their FBR survey data.
Keep ReadingHow ohDEER Franchise Improved Owner Communication & Engagement by 34%
Learn how ohDEER improved franchisee involvement by 46% and increased communication scores by 34% in one year.
Keep ReadingWe Asked a Franchisee How He Chose a Franchise Brand: Here’s What He Said
A Two Men And A Truck franchisee shares how to choose a franchise brand using franchisee satisfaction research in the due diligence process.
Keep ReadingWhat We Do
Franchising is complex. That's where we come in.
Franchise Business Review gathers actionable insights from your key stakeholders—franchisees, employees, candidates, and customers—and leverages that information to help you build a stronger, more profitable company. For us, driving better results is more than just a tagline; it’s about helping the very best franchise brands achieve greater success.
Learn about what FBR does"Working with FBR just makes too much sense. Gathering data consistently allows you to understand what you're doing well so you can cement it into your operations. You’ll have data to prove what's not working and what can be improved. You'll understand what people don't like and have a better idea as to WHY."
Chief Development Officer, Wild Birds Unlimited
"I won't go to work for another company that doesn't use FBR, or is at least open to it. Such a valuable testament to the way ownership views the system as a whole."
VP of Franchise Development, ohDEER
"Franchise satisfaction is the key to our growth that without it, we don't have validation. And at the end of the day, it's the right thing to do to listen to your franchisees about what we can do to support their business model out in the world that they're living in. It's important that we engage. And so it's beyond just the scores that you get, it's what you should be doing as a franchisor."
VP of Operations, Ace Handyman
"We truly value the research that FBR’s recruitment programs provide, serving as a great resource to franchisors but also to prospective franchisees. If a lead source comes in to us through FBR, we know that lead will be a qualified one – someone who did their homework and clearly cares about aligning with a system that produces a high degree of franchisee satisfaction."
VP of Franchise Development, PuroClean
"It is irresponsible of a franchisor not to have their franchisees evaluate them. If we didn't use Franchise Business Review, our core purpose and mission would all be fluff."
Chair, Two Men and a Truck
"Franchise Business Review has become an integral part of how we lead and grow Payroll Vault. As both a franchisor and a supplier, we rely on FBR’s annual franchisee and employee surveys to give us objective, data-driven insight into where we are strong and where we need to improve."
CEO, Payroll Vault
"There is nothing more important that goes out to your franchisees than the FBR survey."
CEO, Right At Home
"One of the most effective things we do on an annual basis is to survey the satisfaction of our franchisees using Franchise Business Review. FBR expertly provides the results we need to make a positive impact on our brand."
COO/CTO, AlphaGraphics