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Published November 4, 2021

How High-Performing Quick-Service Restaurants are Attracting Employees

How do I find good employees? And what can I do to keep the good ones around?

These are the questions that keep restaurant operators up at night now. While employee recruitment and retention challenges are not new issues, the pandemic and its impact on the entire food industry have pushed them to the top of the list.

QSR highlights how restaurant franchises are focusing on culture and soliciting employee feedback to differentiate themselves.

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About the Author: Ali Forman

As the Marketing Director, Ali’s role is to educate franchise companies about and inspire them to participate in FBR’s research in order to grow and improve their brands. Ali's previous experience includes senior marketing communications roles in the employee benefits, data privacy, and publishing sectors. She lives in Maine with her husband and two sons.
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