Published August 12, 2021
Streamlining operations is one of the most critical imperatives for franchisors. In this webinar, hosted by FranConnect, a standout panel of Franchise Operations experts share data-driven insights and best practices gleaned from a lifetime of coaching franchisors on driving franchisee performance and satisfaction, ensuring franchisee compliance and creating engagement and alignment.
• The current state of franchise operations (post-pandemic)
• What franchisees value most when interacting with field consultants.
• How to manage franchisee feedback and turn emotions into engagement
• Do’s and don’ts for building credibility with franchisees as a trusted adviser
• Data-driven, actionable feedback from hundreds of franchisees
• How to size and structure your team of franchise business consultants
• And much more…
- Keith Gerson, President of Franchise Ops, FranConnect
- Greg Nathan, Founder and Director of Franchise Relationships Institute
- Michelle Rowan, President & COO of Franchise Business Review
- Dave Hood, PhD, President/Partner of iFranchise Group