Strategies & Advice for Optimizing Your Franchise Operations

Resource Center | Resources | Thu Aug, 2021 | 1 min read

Ali Forman

Ali Forman, Director of Editorial Content

Franchise Business Review

Streamlining operations is one of the most critical imperatives for franchisors. In this webinar, hosted by FranConnect, a standout panel of Franchise Operations experts share data-driven insights and best practices gleaned from a lifetime of coaching franchisors on driving franchisee performance and satisfaction, ensuring franchisee compliance and creating engagement and alignment.

Learn about:

• The current state of franchise operations (post-pandemic)
• What franchisees value most when interacting with field consultants.
• How to manage franchisee feedback and turn emotions into engagement
• Do’s and don’ts for building credibility with franchisees as a trusted adviser
• Data-driven, actionable feedback from hundreds of franchisees
• How to size and structure your team of franchise business consultants
• And much more…
Presenters:
  • Keith Gerson, President of Franchise Ops, FranConnect
  • Greg Nathan, Founder and Director of Franchise Relationships Institute
  • Michelle Rowan, President & COO of Franchise Business Review
  • Dave Hood, PhD, President/Partner of iFranchise Group

Watch Now

About The Author

Ali Forman

Ali Forman, Director of Editorial Content

Franchise Business Review

As the Director of Editorial Content, Ali leads FBR’s content strategy and creates high-quality, engaging resources to educate and inspire both franchise companies and future franchise owners. Ali’s previous experience includes senior marketing communications and content development roles in the employee benefits, data privacy, and publishing sectors. She lives in Maine with her husband and two sons.

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