The only event designed for franchise operations leaders and their teams that directly supports franchisees

October 22-24, 2025 | Austin, TX

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The Summit returns to Austin in 2025, and you know how the saying goes... everything's bigger in Texas!

No boring panels here. The 4th Annual Franchise Business Review Summit is all about working through your biggest challenges and getting hands-on, practical takeaways you won’t get anywhere else. Get ready to dig in, get down to nuts and bolts, and start making an immediate impact on franchisees’ long-term success.

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The Summit returns to Austin in 2025, and you know how the saying goes... everything's bigger in Texas!

Is the Summit for you?

The Summit is a two-day intensive event created just for franchise operations leaders and their teams that directly support franchisees. Get yourself to Austin if you’re a:

Franchise Operations Leader (C-Suite, Executives, Directors, etc.)
Franchise Operations Manager
Franchise Business Coach
Field Support Staff

Heads up for our supplier friends: The Summit is only open to sponsoring suppliers. If you’re interested in sponsoring, drop us a line.

Voted a top ten event on Entrepreneur's list of the top franchise suppliers!

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Voted a top ten event on Entrepreneur's list of the top franchise suppliers!

Conference Themes

This isn’t your same-old panel-style conference. The Summit is all about working through your biggest challenges and getting hands-on, practical takeaways you won’t get anywhere else. Get ready to dig in, get down to nuts and bolts, and start making an immediate impact on franchises’ long-term success.

Operational Excellence
Change Management
Marketing & Technology Execution
Franchise Onboarding
Supporting Multi-Unit Owners
Flexible Workforce Management
Leading a Culture-First Organization
Successful Field Visits

Choose your own adventure

C-Level Execs

VPs & Directors

Field Coaches

HR Professionals

This is the place to talk about the hard stuff. These small-group sessions, moderated by FBR executives and strategic partners, are an opportunity to come together to tackle operational realities, create deeper connections, and find solutions to the challenges specific to your franchise operations role.

Learn and grow with fellow executives in similar roles.
A space for real connections & trust to talk about the hard stuff.
Combination of networking, roundtable discussions, workshop-specific challenges, and opportunities to work with your peers.
Moderated by an FBR executive and strategic partners that bring value to your role.
Structured agenda with room to dig in and go deeper on topics depending on group interest.
Bring your specific challenges, leave with action steps.

Our 2025 Lineup: Handpicked Speakers, Tailored Insights, Real Solutions

Designed for franchise operations leaders, field support teams, and HR professionals, the FBR Summit delivers expert-led sessions customized to your biggest challenges—so you can learn, grow, and succeed together. We're working on our 2025 Summit programming and are thrilled to announce this year's Keynote speaker.

Vanessa Van Edwards

Lead Investigator at Science of People and Bestselling Author

Vanessa Van Edwards is the national bestselling author of Captivate: The Science of Succeeding with People and Cues: Master the Secret Language of Charismatic Communication which have been translated into over 17 languages. As founder of Science of People, Vanessa’s YouTube videos have been seen by over 60 million people. For over a decade she has worked with top brands, government entities, nonprofits and companies to increase their effectiveness by improving their communication.

Past Speakers

FBR is in the process of planning our speakers and agenda for the 2025 Summit. Until then, take a look at some Summit speakers from past years to get a feel for the spirit of our event.

Scott Greenberg

Franchise Industry Expert & Author
Susan Black-Beth

Founder & Managing Partner

Team Up Advisory Services
Patti Rother & Ingrid Schneider

President & CEO

Stay In Your Lane
Kyle McEuen

SVP

ProfitKeeper
Rob Flanagan

CEO & Cultural Co Founder

Hounds Town
Rebecca Monet

CEO & Chief Scientist

Zorakle Profiles

Bring Your Team

Bringing your team to the FBR Summit is a strategic investment in your franchise’s success. This intensive, two-day event is uniquely designed for franchise operations leaders and the teams who directly support franchisees. Your team will engage in interactive sessions that tackle real-world challenges, gaining hands-on, practical takeaways that can be immediately implemented to enhance franchisee satisfaction and performance.

The Summit offers tailored content across various roles—be it C-level executives, field coaches, or HR professionals—ensuring that each team member receives relevant insights to drive operational excellence. Moreover, the intimate setting fosters meaningful networking opportunities, allowing your team to connect with industry peers, share best practices, and cultivate relationships that can lead to long-term growth and innovation.

Bring Your Team

Franchise Operations Rock Star Award

Congratulations to Maddie Koeppe. the 2024 Franchise Operations Rock star!

This award recognizes outstanding operations support team members who are total rock stars when it comes to supporting, coaching, and helping, franchisees manage their businesses.

Tell us who you think should be this year’s Ops Rock Star! The winner will receive a free pass and hotel for the Summit ($1,400 value) and will be honored on stage.

Deadline: September 5, 2025

SUBMIT A NOMINATION

Franchise Operations Rock Star Award

Congratulations to Maddie Koeppe. the 2024 Franchise Operations Rock star!

This award recognizes outstanding operations support team members who are total rock stars when it comes to supporting, coaching, and helping, franchisees manage their businesses.

Tell us who you think should be this year’s Ops Rock Star! The winner will receive a free pass and hotel for the Summit ($1,400 value) and will be honored on stage.

Deadline: September 5, 2025

SUBMIT A NOMINATION

A Shoutout To Our Amazing Sponsors

Without you, we’d just be a bunch of people in a room with no snacks, no swag, and definitely no fun. Thanks for making this event possible (and for keeping us caffeinated and well-fed)!

Accommodations

Hilton Austin Downtown
500 East 4th Street, Austin, TX 78701

Discounted Room Block:
$299/night (plus applicable taxes). Subject to availability

Email Yahina Santana to be notified when the room block opens

enjoy

Accommodations

Hilton Austin Downtown
500 East 4th Street, Austin, TX 78701

Discounted Room Block:
$299/night (plus applicable taxes). Subject to availability

Email Yahina Santana to be notified when the room block opens

Hang Out In Austin With FBR

The Summit isn’t just a conference—it’s an opportunity to connect, collaborate, and recharge in one of the country’s most vibrant cities. Between insightful sessions and hands-on workshops, you’ll have plenty of chances to swap ideas, share challenges, and celebrate wins with like-minded franchise professionals who truly get it. And let’s be honest—Austin is the perfect backdrop for meaningful conversations, whether it’s over world-class barbecue, live music, or a casual stroll along the river. Step away from the daily grind to engage with industry friends in a fresh, energetic setting and deepen relationships that last long after the Summit ends.

Hang Out In Austin With FBR

Don't Take Our Word For It...

Overall I was so impressed with the entire event. The layout, presentation and timing was thoughtful, the presenters were well vetted and were engaging, and there was still a good amount of time to network. I left feeling energized and educated.
The round tables were one of the most unique aspects of this conference in my experience. I got a ton of great information from the speakers, but felt I got just as much good information from people at my tables during the roundtable discussion. I am horrible at networking, but the people I hit it off the best with were the people I got to speak at during these times.
What I really like about Summit is that it doesn't feel like there is as much ego as other conferences. People are more humble yet smart and willing to share and learn from each other. Good vibes!
It was my first time attending and I thought it was great! I went home with a lot of knowledge, met a lot of wonderful people, and had a wonderful time! I look forward to attending the next one!
This was probably the best franchise conference I've ever been to as it was all Operations-focused folks and the content was SO applicable to everything Franchise Operations needs to be focused on. I personally feel as though EVERY franchisor needs to send their Ops folks to this conference and will be spreading the word!
First and foremost, having an event specifically for operations was amazing. And getting to connect with other franchise operations peeps throughout the event was absolutely the best.
I truly enjoyed the event far more than I expected to and everyone I encountered, especially the FBR team, was kind and willing to offer help at anytime. The networking relationships were very valuable to me while the content was mostly affirming that what we have already done and are working towards are the right things.

Overall I was so impressed with the entire event. The layout, presentation and timing was thoughtful, the presenters were well vetted and were engaging, and there was still a good amount of time to network. I left feeling energized and educated.

The round tables were one of the most unique aspects of this conference in my experience. I got a ton of great information from the speakers, but felt I got just as much good information from people at my tables during the roundtable discussion. I am horrible at networking, but the people I hit it off the best with were the people I got to speak at during these times.

What I really like about Summit is that it doesn't feel like there is as much ego as other conferences. People are more humble yet smart and willing to share and learn from each other. Good vibes!

It was my first time attending and I thought it was great! I went home with a lot of knowledge, met a lot of wonderful people, and had a wonderful time! I look forward to attending the next one!

This was probably the best franchise conference I've ever been to as it was all Operations-focused folks and the content was SO applicable to everything Franchise Operations needs to be focused on. I personally feel as though EVERY franchisor needs to send their Ops folks to this conference and will be spreading the word!

First and foremost, having an event specifically for operations was amazing. And getting to connect with other franchise operations peeps throughout the event was absolutely the best.

I truly enjoyed the event far more than I expected to and everyone I encountered, especially the FBR team, was kind and willing to offer help at anytime. The networking relationships were very valuable to me while the content was mostly affirming that what we have already done and are working towards are the right things.