See What Our Clients Are Saying

Franchise Business Review has worked with more than 1,100 brands to help them achieve their franchise system goals. We don’t just give you franchisee satisfaction data – we give you the tools and strategies you need to turn your data into bottom line results.

We’re not in the business of just crunching data, we’re in the business of helping people succeed. 

Watch what FBR clients have to say about working with us.

Hands On Approach

“Our experience with Franchise Business Review has been great – everything from the staff that has walked us through every step of the way to the lead generation to the advertising – it’s been great.”

Tim Conn, Image One Facility Solutions

 

 

Customized to Your Brand

“Taking the opportunity to not only do the standard survey, but to customize the survey for the things that are important to your brand in any given year is a really wonderful way to assess how it is that you should move your brand forward.”

Jennifer Durham, Checkers & Rally’s

Operational Insights

“We’ve actually adjusted our onboarding training process…to different kinds of follow ups based on the feedback we’ve received from the surveys.”

Michael Plummer, Our Town America

Reporting

“Candidates love it because it shows transparency, but it’s not coming from us…Nothing else like this exists in the marketplace.”

Jeff Bien, CertaPro Painters

Continuous Improvement

“It’s one of the KPIs we use in our individual evaluations and company-wide evaluations. It’s changed the way we do business.”

Paul Pickett, Wild Birds Unlimited

Candidate Validation

“Our franchisees are very candid in sharing information with us, and as we then use that data in the candidate validation process, candidates see the credibility of the data.

Mark Jameson, FASTSIGNS

Quality Leads

“Our Franchise Business Review candidate leads are the best leads we have of all our franchise sources.”

Jeff Bevis, FirstLight Home Care

Executive Analysis

“FBR’s experience and expertise at doing this for so many years across so many different brands…we thought it would be important to get FBR’s perspective in a summary format to share with our executive team.”

John Covilli, Dale Carnegie