Our Clients
SEE WHAT OUR CLIENTS ARE SAYING
Franchise Business Review has worked with more than 1,200 brands to help them achieve their franchise system goals. We don’t just give you franchisee satisfaction data – we give you the tools and strategies you need to turn your data into bottom line results.
Hands On Approach
“Our experience with Franchise Business Review has been great – everything from the staff that has walked us through every step of the way to the lead generation to the advertising – it’s been great.”
-Tim Conn, Image One Facility Solutions
Candidate Validation
“Our franchisees are very candid in sharing information with us, and as we then use that data in the candidate validation process, candidates see the credibility of the data.”
-Mark Jameson, FASTSIGNS
Operational Insights
“We’ve actually adjusted our onboarding training process…to different kinds of follow ups based on the feedback we’ve received from the surveys.”
-Michael Plummer, Our Town America
Trust
“Because we were doing a survey internally, the franchisees didn’t believe it was anonymous…That was solved by using FBR.”
-Paul Gerrard, Streamline Brands
Franchisee Sentiment
“The gold is knowing and understanding how your franchise owners perceive their business and your support, your training, your leadership, your core values…all of that stuff.”
-Shannon Wilburn, Just Between Friends
Continuous Improvements
“It’s one of the KPIs we use in our individual evaluations and company-wide evaluations. It’s changed the way we do business.”
-Paul Pickett, Wild Birds Unlimited
Executive Analysis
“FBR’s experience and expertise at doing this for so many years across so many different brands…we thought it would be important to get FBR’s perspective in a summary format to share with our executive team.”
-John Covilli, Dale Carnegie
Austin, TX | October 28-30, 2026
FBR Summit is the only conference designed specifically for franchise operations and HR leaders who want to strengthen their systems from the inside out. This one-of-a-kind event brings together franchise pros from across the industry for real talk on what’s working, what’s not, and how to better support franchisees and teams. With a focus on candid conversations, peer-led sessions, and practical takeaways, Summit delivers insights you can actually use. Spots are limited so register today to save yours.
