New Franchisee Insights
Capture critical feedback from newly onboarded franchisees when it matters most. Understand their onboarding experience, training effectiveness, and early support satisfaction—then use those insights to strengthen your system for every franchisee that follows.
Capture Feedback When It Matters Most
Your newly onboarded franchisees have just completed your development process, attended your training, received your support, and opened their doors. They have fresh, unfiltered perspectives on what worked…and what didn’t.
Without a structured way to gather that feedback, you’re flying blind. New Franchisee Insights gives you a simple way to listen to your newest owners right when they’re living the onboarding experience.
What’s included in New Franchisee Insights
- 30 questions measuring onboarding, training, support, and new franchisee satisfaction
- One survey link to send to each newly onboarded franchisee. FBR manages collection and analysis. You gain intelligence without added operational lift.
- Access to FBR’s exclusive franchise industry benchmark data
- Secure analytics platform with detailed results and trend analysis
- Full setup and ongoing deployment support from the FBR team
- A single $795 investment gives you access. No hidden costs, no per-response fees.
Use what you learn, celebrate what’s working, fix what isn’t.
Timely Feedback
Capture insights from new franchisees while the onboarding experience is fresh in their minds
Industry Benchmarks
See how your onboarding experience compares to franchise industry standards
Continuous Improvement
Use every cohort of new franchisees to strengthen your system for the next
Actionable Data
Detailed analytics that pinpoint exactly where to improve your onboarding
How New Franchisee Insights Works
Sign Up
Complete setup and pay your one-time $795 fee.
Get Your Survey Link
FBR sends you the survey link and secure analytics login credentials.
Send To New Franchisees
Share the survey with each newly onboarded franchisee. Responses come in automatically.
Learn & Improve
Access your dashboard to view insights and use them to strengthen your onboarding.
Get Started Today
Set up your New Franchisee Insights account today. You’ll receive an email with next steps explaining how you’ll receive your survey link and secure analytics login.
Ready to Hear What Your New Franchisees Have To Say?
Capture feedback when it matters most and use it to continuously improve your onboarding.
“We were trying to find a third party who could honestly tell us how we’re doing and after working with the FBR team, we realized quickly that the value we received had far exceeded our expectations. There is nary a better value proposition in franchising than the FBR surveys.”
Kris Stuart
Co-Founder & COO of Bloomin’ Blinds
Austin, TX | October 28-30, 2026
FBR Summit is the only conference designed specifically for franchise operations and HR leaders who want to strengthen their systems from the inside out. This one-of-a-kind event brings together franchise pros from across the industry for real talk on what’s working, what’s not, and how to better support franchisees and teams. With a focus on candid conversations, peer-led sessions, and practical takeaways, Summit delivers insights you can actually use. Spots are limited so register today to save yours.
