Published August 28, 2025

2025 Franchising at WORK Study: Key Findings

Franchise Business Review’s CEO, Eric Stites, and president & COO, Michelle Rowan, present the key findings from the 2025 Franchising at WORK Study. Find out what our survey of more than 11,000 employees revealed about job satisfaction in franchising—plus the franchise companies rated highest for employee satisfaction and organizational culture.

Watch the presentation for key insights from the Franchising at WORK Study, including:

  • 5 themes shaping the employee experience in 2025
  • How franchising’s engagement rate compares to the U.S. average
  • What great managers do to drive loyalty (and how bad managers put your brand at risk)
  • The trends shaping workplace well-being, DEI, and the gender gap in franchising
  • The winners of the annual Employee Satisfaction Awards

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