The Franchise Happiness Project
Published February 1, 2017

eBook: The [Franchise] Happiness Project

A One-Year Plan for a Healthier, More Profitable Franchise System

People are more likely to make progress when goals are broken down into concrete, measurable actions that include accountability and positive reinforcement. Inspired by author Gretchen Rubin’s The Happiness Project, this eBook lays out 12 best practices, broken down into digestible steps that can be implemented over the course of a year, to help you achieve success and create your own franchisee happiness project.

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About the Author: Michelle Rowan

Michelle is the president of FBR, the former Chair of the International Franchise Association’s Women’s Franchise Committee. and a Certified Franchise Executive. She is the recipient of the 2022 Crystal Compass Award, has facilitated CEO Performance Groups and Executive Networking Groups and is also a mentor of UNH college students. When she is not at work she is usually reading, playing outside, or hanging out with her husband and daughter.
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