Published September 4, 2015

How Three Top Franchises Use Their Franchisee Satisfaction Data

The data provided by Franchise Business Review gives franchisors a wealth of insights that help them grow their brand, whether it’s by isolating and working on specific areas of concern or sharing their franchisees’ responses with new franchisee candidates.

In this video clip, find out how an annual review of franchisee satisfaction helps each of these leaders continue to raise the bar within their systems:

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About the Author: Ali Forman

As the Marketing Director, Ali’s role is to educate franchise companies about and inspire them to participate in FBR’s research in order to grow and improve their brands. Ali's previous experience includes senior marketing communications roles in the employee benefits, data privacy, and publishing sectors. She lives in Maine with her husband and two sons.
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