About Our Research

Franchise Business Review conducts surveys of employees and professionals who work in the franchise industry to collect data to provide franchise companies with benchmarks and to improve employee engagement and retention.

The data we collect is used to produce industry benchmarking reports as well as recognize companies with the highest employee engagement as a best franchise to work for with a franchising@WORK Award.

Learn More About the Awards

Download the Report

Franchise Business Review released the results of the Franchising@WORK Study in March 2019. Click below to download a free copy of the report and access the webinar recapping the analysis with Eric Stites, founder and CEO of Franchise Business Review.

Download the Report

Privacy and Confidentiality

We are committed to respecting your data:

  • All survey responses are anonymous by default.
  • Your personal information will not be shared with your employer.
  • Research will be shared in aggregate form only.

In accordance with our privacy policy, your personal information will never be sold, rented, or shared with any third parties. Read our privacy policy.

If you have any questions, please contact us at 866.397.6680 or

How Does Your Franchise Compare?

FBR also works with franchise companies to conduct employee engagement surveys of corporate franchise employees and/or franchise owners’ employees to help them measure and improve employee engagement and retention.


Contact Eric Stites

CEO & Managing Director