Franchisee Satisfaction Surveys

Get the intel you need to drive profitability and performance.

Going with your gut doesn’t cut it in today’s data-driven business environment. And franchisee satisfaction is no exception. Our franchisee satisfaction surveys measure satisfaction and engagement and provides you with detailed, objective, quantitative and qualitative data on the health of your franchise system. Grow your brand strategically based on business intelligence you can’t get anywhere else.

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“Over 97% of clients rated their experience with Franchise Business Review as Very Good or Excellent.”

It’s quick and easy to get started:


Send us your franchisee contact list and we’ll do the rest. Franchisee satisfaction surveys can be launched within 48 hours and can be customized to meet your specific needs.


When the survey is complete, we’ll provide you with a suite of reports that will give you a comprehensive view of the strengths and weaknesses of your system. In addition, you get complete access to your data via our interactive online tool for 90 days so you can create your own custom analysis of the results.

See sample reports


With detailed data and benchmarking information in hand, you have the business intelligence you need to make smart, effective system improvements and measure success. You’ll know exactly where to make changes in order to:

  • Boost performance at the individual unit level
  • Improve operations to drive ROI
  • Award more franchises to the right candidates

FBR does thousands of these and they have a significant base of surveys from which to isolate large sample sizes for comparison. So you not only know how your franchisees feel, you know how that compares to the franchise industry and your business…that has real value.

Bob McDevitt, Senior Vice President, Franchise Development, Golden Corral

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Ask the FBR Experts

  • Need help getting started?
  • Want more detailed pricing info?
  • Interested in a call to better understand how FBR research works?

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Interested in awarding more franchises? Find out if you qualify for FBR’s lead generation program.