Keep your finger on the pulse.
If you’re not dialed in to what your franchisees are REALLY thinking, you could be putting your entire system at risk.
Our pulse surveys are QUICK and consistent check-ups of your system that will quickly identify areas for improvement–before they become problems.
No need to commit to a full survey. Just 3-5 questions gives you a quick snapshot of your franchisee’s feedback. It’s a fast, effective, and cost-efficient way to gauge:
- Franchisee engagement
- Success of your corporate initiatives (field support, franchisee convention, training, etc.)
- Employee satisfaction
- Buyer/non-buyer feedback
It's quick and easy to get started.
Send us your franchisee contact list and we’ll do the rest. Surveys can be launched within 48 hours. Choose from our bank of existing questions or customize them to meet your specific needs.
As soon as the survey launches, you’ll be able to view aggregate and individual responses online, as well as compare the data quarter by quarter or year over year.
Immediate feedback gives you an opportunity to measure the effectiveness of your corporate initiatives in real-time and make adjustments. It also gives you an opportunity to build stronger relationships and increase loyalty by responding quickly to negative feedback.
Interested in the bigger picture? We can do a full survey of your franchisees.
A Franchise Business Review client consultant will be in touch shortly!