2025 Franchising at WORK Study: Key Findings

Resource Center | Resources | Thu Aug, 2025 | 1 min read

Ali Forman

Ali Forman, Director of Editorial Content

Franchise Business Review

Franchise Business Review’s CEO, Eric Stites, and president & COO, Michelle Rowan, present the key findings from the 2025 Franchising at WORK Study. Find out what our survey of more than 11,000 employees revealed about job satisfaction in franchising—plus the franchise companies rated highest for employee satisfaction and organizational culture.

Watch the presentation for key insights from the Franchising at WORK Study, including:

  • 5 themes shaping the employee experience in 2025
  • How franchising’s engagement rate compares to the U.S. average
  • What great managers do to drive loyalty (and how bad managers put your brand at risk)
  • The trends shaping workplace well-being, DEI, and the gender gap in franchising
  • The winners of the annual Employee Satisfaction Awards

WATCH NOW

About The Author

Ali Forman

Ali Forman, Director of Editorial Content

Franchise Business Review

As the Director of Editorial Content, Ali leads FBR’s content strategy and creates high-quality, engaging resources to educate and inspire both franchise companies and future franchise owners. Ali’s previous experience includes senior marketing communications and content development roles in the employee benefits, data privacy, and publishing sectors. She lives in Maine with her husband and two sons.

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