Published August 25, 2020

Franchise Employee Culture in the New Normal

As the country continues to reopen or increase restrictions again amidst the ongoing pandemic, what are the big takeaways for franchise companies? FBR talks with franchisors two franchisors to learn how they responded, how they adapted their communication and culture while the country was mostly in lock down, and how employee engagement data can be used to improve employee relations as we move forward.


  • Michele Kemplay, Director of Human Resources, Jason’s Deli
  • Jason Leverant, President & CEO, AtWork Group

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