Franchise Employee Culture in the New Normal

Resource Center | Resources | Tue Aug, 2020 | 1 min read

Ali Forman

Ali Forman, Director of Editorial Content

Franchise Business Review

As the country continues to reopen or increase restrictions again amidst the ongoing pandemic, what are the big takeaways for franchise companies? FBR talks with franchisors two franchisors to learn how they responded, how they adapted their communication and culture while the country was mostly in lock down, and how employee engagement data can be used to improve employee relations as we move forward.

Featuring:

  • Michele Kemplay, Director of Human Resources, Jason’s Deli
  • Jason Leverant, President & CEO, AtWork Group

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About The Author

Ali Forman

Ali Forman, Director of Editorial Content

Franchise Business Review

As the Director of Editorial Content, Ali leads FBR’s content strategy and creates high-quality, engaging resources to educate and inspire both franchise companies and future franchise owners. Ali’s previous experience includes senior marketing communications and content development roles in the employee benefits, data privacy, and publishing sectors. She lives in Maine with her husband and two sons.