Being named a 2021 Top Franchise is an objective, third-party endorsement of the franchise brands that have stepped up to provide EXCEPTIONAL support and leadership during the crises this year. Watch now to see what it means to be an FBR Franchisee Satisfaction Award Winner.
More than ever, savvy franchise buyers are honing in on your FDD’s Item 19. After all, it’s the closest they can get to answering the burning question, “How much money can I expect to make?” FBR's President & COO Michelle Rowan shares three need-to-know tips to make your Item 19 accurate and engaging.
Discovery days are an integral part of every brand’s development process. FBR's President & COO Michelle Rowan shares shares the top five creative ideas shared by leaders from: Smoothie King, Mathnasium, College Hunks Hauling Junk, Right at Home, and InXpress in FBR's Development Webinar Series.
Using the data Franchise Business Review has collected from over 1,100 franchise brands, we've identified four warning signs that indicate that your franchisees are unhappy or disengaged - which means your system is at risk. FBR's Michael Kupfer talks about what you need to watch out for.
The most successful CEOs lead by taking cues from what their franchisees are saying. Learn the three things that ALL CEOs should be doing if they truly care about the health and wealth of their system.
Nobody likes to waste money, but time and again, we see franchisors making simple mistakes that are costing them. In under three minutes, FBR's President & COO Michelle Rowan shares three ways you could be losing money - without even knowing it. Watch now to find out if your system is at risk and learn how to fix it.
Attracting multi-unit franchisees isn’t as simple as just saying you want them. Michelle Rowan, President & COO of Franchise Business Review shares four ways our most successful clients are bringing more multi-unit owners into their system.
Franchisee satisfaction can have a direct impact on your bottom line - but it doesn’t have to cost you a lot. FBR's President and COO, Michelle Rowan, shares five easy tips that don't require a budget to help you boost the growth of your franchise system.
Franchisors from three leading brands share how they have successfully incorporated video into their communications with franchisees to boost participation in their annual franchisee satisfaction surveys to help boost survey participation rates to over 70%.
Producing content is easy. Producing GOOD content is a lot harder - especially if you have limited resources. In this five-minute video, FBR’s franchise marketing guru, Michael Kupfer, shares three easy tips for leveraging franchisee satisfaction data to produce GREAT content - and speed up the buying cycle.
Franchise candidates today expect transparency. They want access to data early on when researching franchise opportunities. In under five minutes, FBR President & COO Michelle Rowan shares TWO tips for leveraging franchisee satisfaction data online to give candidates the information they expect - AND speed up your development efforts.
It's no secret that franchise owners' performance plateaus over the years. So how do you keep them engaged? FBR's CEO, Eric Stites, shares the most common challenges facing franchisors and tips for re-engaging senior franchisees in this short 5-minute video.
Want to learn how to start building better relationships with your franchisees? In under five minutes, FBR President Michelle Rowan shares two things you can do RIGHT NOW to build trust and start winning over your franchisees.
Have questions about franchisee satisfaction or how to measure it? Watch these short videos to get answers to the most frequently asked questions about Franchise Business Review’s research.