Are there other ways I can use surveys to gather useful business intelligence?
Franchise Business Review’s research goes well beyond franchisee satisfaction. You can use our survey process to help you identify how [...]
What’s the best way to share survey information with my team and franchisees?
It’s always best to get buy-in from your corporate team and your franchisees before launching your survey. FBR has a [...]
How can I use a survey to help my brand grow?
Franchise buyers increasingly care about franchisee satisfaction and there’s nothing more powerful than sharing objective, third-party data on your franchisees’ [...]
How can FBR help us interpret and take action on the results?
The first time you survey, we’ll schedule a call to walk your team through the results. We’ll help you identify [...]
Who in our company will benefit from the survey results and who should be involved in the planning process?
Everyone in your system can benefit from the survey. We recommend that you get buy-in from key stakeholders before launching [...]
How does FBR compare to other survey tools?
Franchise Business Review is the gold standard in franchisee satisfaction research. We’ve worked with more than 1,100 brands and surveyed [...]
Why should we use FBR instead of doing an internal survey?
At FBR, we believe measuring franchisee satisfaction is critical to improving the operations of any franchise system. Certainly, doing an [...]
How long does it take to get the survey results?
FBR can launch a survey within a few days. All we need is your franchisee contact list and a copy [...]
How often do brands survey?
In order to keep data fresh and eligible for FBR’s franchisee satisfaction awards, we recommend an annual survey of your [...]
Do you keep our information private?
FBR’s survey process is completely confidential. None of the information we gather from you or your franchisees will ever be [...]
Are franchisee responses anonymous?
We give franchisees the option to remain anonymous in their responses in order to maximize participation. Many franchisees still disclose [...]
How is the survey administered?
When you’re ready to get started, we ask for your FDD and a complete contact list of all current franchise [...]
How many franchisees are needed for the survey?
To get started with Franchise Business Review’s franchisee satisfaction survey, you need to have at least 10 franchise owners open [...]
How much does the survey cost?
All franchise brands are invited to participate in FBR’s research at no cost. We’ll survey all of your franchisees and [...]
What’s involved in surveying?
Franchise Business Review’s survey asks franchisees to provide feedback on their satisfaction with the performance of your brand in eight [...]