Jimmy John’s Greatest Mistake

By |2014-04-07T00:00:00+00:00April 7th, 2014|Uncategorized|

The passion of Jimmy Liautuad is palpable. He’s got a big personality, and as he shared at Franchise Time’s Finance and Growth Conference in March, he’s had a great ride as CEO of Jimmy John’s Gourmet Subs—a brand he started back in 1983. But it hasn’t all been roses.

The Five Most Important Things We Learned at IFA

By |2014-03-05T00:00:00+00:00March 5th, 2014|Uncategorized|

Our team spent most of last week in New Orleans at the IFA Convention, so I asked them to dig out from their beads and give me the best tip they took away from being there. Just like the conference itself, there’s something for everyone in their responses.

The No-Longer-Optional Item 19

By |2014-01-16T05:00:00+00:00January 16th, 2014|Uncategorized|

You may be able to come up with lots of excuses not to include an Item 19 in your FDD, but the reality is your competitors include it and so should you.

Compete Locally to Succeed Nationally

By |2013-10-07T04:00:00+00:00October 7th, 2013|Uncategorized|

Local efforts can have a big impact on a franchise system as a whole, including its unit profitability, storewide sales, and overall brand growth. If you’re not already, you may want to consider what (or who) is actually driving your local efforts.

Item 19: Uncluttering the Debate

By |2013-06-27T04:00:00+00:00June 27th, 2013|Uncategorized|

It’s no secret that the Item 19 is a hot-button issue in franchising. While the majority of experts vote in favor of it, there are still many who argue that an Item 19 is not absolutely necessary. Who's right?

The Best Conference Tip I’ve Ever Gotten

By |2013-05-22T04:00:00+00:00May 22nd, 2013|Uncategorized|

The best conference tip I’ve ever gotten was from Susan Black-Beth at the IFA Leadership Luncheon in February. I always walk away from conferences with a few (soon-to-be-forgotten) great ideas, but Susan’s hit home and I’ve been thinking about it—and working on it—ever since.

Would You Trust You?

By |2013-03-05T05:00:00+00:00March 5th, 2013|Uncategorized|

If by some unlikely twist of fate, you were instantly transplanted from the home office to ownership of your own franchise unit, how would you feel about the direction of the company? What thoughts would be crossing your mind as you read the latest memo from the executives? Would you trust you?

The Silent Killer

By |2012-10-31T04:00:00+00:00October 31st, 2012|Uncategorized|

A few months ago, I wrote about complainers and their negative effect on a franchise brand. Since then, I’ve been [...]

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