Press
Franchise Business Review connects journalists and writers with story ideas, research on the latest trends in franchising, and expert commentary on the franchising industry.
Press
Franchise Business Review connects journalists and writers with story ideas, research on the latest trends in franchising, and expert commentary on the franchising industry.
FRANCHISE BUSINESS REVIEW IN THE NEWS
Franchise Business Review’s research and special reports are also regularly referenced by leading media outlets including The Wall Street Journal, Fox Small Business, CNBC, Bloomberg Businessweek, Franchise Update, Franchise Times, The New York Times, USA Today, and TheStreet.com. Check Out Featured News Below!
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PRESS RELEASES
New Research Shows Trust Is the Single Strongest Driver of Franchise Growth
Newly released data indicates that the 50 highest-rated franchise brands have double loyalty and referrals among franchisees.
Franchise Business Review Appoints John Coughlin as Director of Growth
The leadership addition reinforces FBR’s commitment to delivering independent benchmark research and strategic insights to franchise organizations.
Franchise Business Review Recognized as a 2025 Top Franchise Supplier by Entrepreneur
In a survey of over 1,000 franchisors, Franchise Business Review was ranked a top franchise supplier for quality and value of services in both the Consulting/Development category and the Events category for the FBR Summit.
New Study Shows Workplace Satisfaction in the Franchise Sector Far Outpaces National Averages
Survey data from 11,000 employees reveals insights into job satisfaction, employee well-being, and workforce trends in franchising.
Science of People Founder Vanessa Van Edwards to Keynote FBR Franchise Operations Summit
In this research-based and interactive keynote, Vanessa Van Edwards will teach Summit attendees powerful communication strategies based on new science that they can apply at work and in their personal lives.
Franchise Business Review Announces 2025 Franchising at WORK Awards Call for Entries
Registration is now open for the Franchising at Work Awards recognizing the franchise companies with the best company cultures based exclusively on independent ratings from employees.
Nicole Dudley Promoted to Director of Insights & Special Projects by Franchise Business Review
FBR is excited to announce that Nicole has been promoted to the newly created role to spearhead development of an innovative resource hub for the franchise community.
Franchise Business Review Reveals the Top Food and Beverage Franchises for 2024 According to 10,000+ Franchise Owners
The top 30 food and beverage franchises were identified based on feedback from over 10,000 franchise owners across 38,000 establishments.
Franchise Business Review Recognized as a 2024 Top Franchise Supplier by Entrepreneur
In a survey of over 1,000 franchisors, FBR was ranked a 2024 To Franchise Supplier in two categories by Entrepreneur magazine for quality and value of services.
Employee Engagement in the Franchise Sector Remains Steady Despite Declines in Well-Being and Wage Satisfaction
FBR collected data from over 12,000 employees to analyze data on employee satisfaction and trends in the franchise sector around engagement, well-being, compensation, flexible work, and more.
Call for Entries Now Open for the 2025 Top Franchise Awards
Enter by September 30 to qualify to be recognized as a Top Franchise opportunity. Open to franchises in North America with 10+ franchisees open and operating.
Antonio McBroom and Scott Greenberg to Keynote 2024 FBR Franchise Operations Summit
Franchise Business Review’s 2024 Summit will be held October 22-24 in Denver, CO.
INDUSTRY EXPERTS
Looking for insightful commentary for your next story on the franchise industry? Speak with Franchise Business Review’s leadership.
Eric leads FBR’s research and consultants with clients in the area of franchise performance. He is an active member of the International Franchise Association (IFA), serves on the IFA’s VetFran and Franchise Relations Committees, and speaks frequently on topics related to franchise relations and best practices in franchising. He was recently featured in articled by CNBC, USA Today, Wall Street Journal, Money, QSR magazine, and more, and is a frequent speaker at conferences and events including IFA Convention, International Franchise Expos, New England Franchise Association, National Restaurant Association, and Quinnipiac University.
MICHELLE ROWAN, CFE
President & COO
Michelle is the president of FBR, chair of the International Franchise Association Women’s Franchise Committee, and a Certified Franchise Executive. She serves on the IFA’s Women’s Franchise Committee and Leadership Conference Task Force, facilitated CEO Performance Groups and Executive Networking Groups, and is also a mentor of UNH college students. She speaks regularly at conferences and events, including IFA Convention, Springboard, Franchise Expo West, and more.
Austin, TX | October 28-30, 2026
FBR Summit is the only conference designed specifically for franchise operations and HR leaders who want to strengthen their systems from the inside out. This one-of-a-kind event brings together franchise pros from across the industry for real talk on what’s working, what’s not, and how to better support franchisees and teams. With a focus on candid conversations, peer-led sessions, and practical takeaways, Summit delivers insights you can actually use. Spots are limited so register today to save yours.
