• Peloton "Together We Go Far"

Lessons from Peloton for Franchising

By |2021-01-21T14:23:53+00:00January 21st, 2021|Uncategorized|

Peloton’s “Together we go far” slogan encapsulates a culture and strategic growth that most franchise systems (and all businesses) strive for. Community isn’t something you can force to happen, but Peloton seems to have fostered something special, and a lot of that could be applied to our own organizations. 

  • Mother working from home on a laptop distressed while her two boys jump on the bed behind her

Franchisors: The Parents Are Not Okay

By |2020-11-10T15:01:17+00:00September 30th, 2020|Uncategorized|

Working parents are essentially juggling being the teacher, principal, custodian and lunch lady - in addition to their full-time jobs. Franchisors may not be able to alleviate the anxiety working parents are experiencing as the pandemic continues to wreak havoc on schedules and child care responsibilities, but here's what they can do to support them.

  • Culture speedometer

Franchise Culture in 2020 Is Different – Like Everything Else

By |2020-11-11T16:40:28+00:00August 27th, 2020|Uncategorized|

While some franchise brands were able to continue to thrive through the events of 2020, many have had to lay off or furlough employees and/or had franchisees whose businesses didn’t survive - all of which can also take a toll on franchise culture. It’s more important now than ever before to assess your company culture and take steps to fix the parts that are broken. These 12 steps can help you get started

Franchise Employee Culture in the New Normal

By |2020-11-12T15:59:55+00:00August 25th, 2020|Resources, Webinars|

As the country continues to reopen or increase restrictions again amidst the ongoing pandemic, what are the big takeaways for franchise companies? FBR talks with franchisors two franchisors to learn how they responded, how they adapted their communication and culture while the country was mostly in lock down, and how employee engagement data can be used to improve employee relations as we move forward.

Franchisor Spotlight: Pinch A Penny

By |2020-08-07T12:44:36+00:00August 7th, 2020|Uncategorized|

Michelle Rowan, president & COO of FBR, recently sat down with Michael Arrowsmith, Chief Development Officer of Pinch A Penny, a pool retail, service and repair franchise, to talk about their culture, what candidates are looking for when researching potential franchise investments, the recession, growth outlook, and training and support for franchisees.

  • Hands+holding+puzzle+pieces

5 Signs of a Successful Franchise Advisory Council

By |2021-05-26T18:13:43+00:00May 13th, 2020|Uncategorized|

In order for an FAC to truly represent franchisees’ perspectives, the group itself has to function effectively, which is dependent on practices and a culture within the group that set up both the FAC and the franchisor for success. If you have an FAC in your system, look for these five indicators to determine if it is running successfully.

Smart Ideas Project 2020: The Path Forward from COVID-19

By |2021-05-26T18:16:52+00:00May 8th, 2020|Uncategorized|

Like other businesses across the country and the world, franchises have had to get creative in how they deliver their products and services - from implementing curbside pick-up to going entirely digital to completely changing priorities - basically overnight. We asked them to share their Smart Ideas for getting it done and here's what they told us.

  • Woman on video call with colleagues

Maintaining and Rebuilding Company Culture During and Beyond COVID-19

By |2021-05-27T14:29:43+00:00April 10th, 2020|Uncategorized|

Many leaders are trying to adapt to running teams and their businesses remotely. How can you maintain, or create a remote culture while everyone is online instead of in-person? And how do we rebuild culture when remote workers return to the office? Consider these ideas for creating or maintaining company culture while working remotely during COVID-19 and how to rebuild culture after returning to the workplace.

  • Tipping Point: Best Practices for Closing More Deals

Caring for Your Business, Yourself and Others During COVID-19

By |2021-05-26T18:26:01+00:00March 30th, 2020|Uncategorized|

Here at Franchise Business Review, we talk about ways we can contribute to supporting the franchise industry during COVID-19. With our Smart Ideas Project, we want to collect and share more ideas that are working in this crazy time - I hope you’ll share yours. We plan to share these ideas that might help support or inspire others as we look for ways to protect or pivot our businesses.

  • Franchise Update Leadership & Development Conference Main Stage

Creating a Culture of Growth

By |2021-05-26T19:27:43+00:00October 24th, 2019|Uncategorized|

Franchise Update's Leadership and Development Conference is a must-attend event. In case you missed it, FBR president Michelle Rowan shares the four major takeaways from the event on how to create a culture of growth in your organization.

  • Woman holding a smiling face emoticon

Got Satisfaction?

By |2021-05-27T17:21:04+00:00March 29th, 2019|Uncategorized|

FBR’s CEO Eric Stites provides an inside look at employee satisfaction in the franchise sector in the latest issue of Franchising World. Find out which employees are least satisfied, where the biggest pay gaps exist, and the risks posed by Gen Z.

  • Homevestors+franchise

What Makes a Positive Organizational Culture?

By |2021-05-27T14:42:58+00:00October 5th, 2018|Uncategorized|

Everyone's talking about organizational culture these days, but it can be squishy topic - hard to define and even harder to shape. To help understand what makes for a positive culture, we asked 10 franchise leaders at top-performing franchise companies how they would describe their brand’s culture. See what they told us.

  • Creating a Positive Culture in Franchising

Creating a Positive Culture in Franchising

By |2021-05-27T14:49:39+00:00October 3rd, 2018|Research, Resources|

This whitepaper by Roger McCoy, Franchise Business Consultant at Direct Energy, explores what determines an organization's culture, why franchises are even more dependent on culture than other business models, the foundations required for building a positive culture, and the role of franchise leadership in creating a positive culture that in order to drive productivity and profitability.

  • franchising@work

Best Franchises to Work For?

By |2021-05-27T14:48:41+00:00September 7th, 2018|Uncategorized|

We're surveying EVERYONE that works in the franchise industry to find out what they think of their job, team, and company. Share your experience with us and help us identify the best places to work in franchising!

  • franchise+culture

Franchise Culture as a Foundation for Success

By |2021-05-27T17:31:50+00:00July 27th, 2018|Uncategorized|

Franchise culture NEEDS to be an operational priority - starting with leadership, but really for everyone in your organization. The challenge is knowing where to start. Join FBR at the IFA Operations Seminar in Tampa this fall to learn the secrets of creating a winning culture from leading franchisors.