Creating a Culture of Growth

October 24, 2019

Franchise Update’s Leadership and Development Conference is a must-attend event. In case you missed it, FBR president Michelle Rowan shares the four major takeaways from the event on how to create a culture of growth in your organization.

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What’s Keeping Franchise Operations Up at Night?

October 2, 2019

What are the biggest challenges facing franchise operations teams? FBR’s president Michelle Rowan joined over 175 operations leaders and had a unique opportunity to facilitate two days of discussion around where their focus is and the best practices they’re using to overcome obstacles.

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Coaching for the Franchisee Lifecycle: Meeting Your Franchisees Where They Are

September 3, 2019

One of the biggest challenges of the franchisee lifecycle is keeping tenured franchisees engaged. Join us at the IFA’s Franchise Operations Conference this fall to learn how successful franchisors are using franchisee satisfaction data to make continuous improvements to their training and support to break franchisees out of their performance plateaus.

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Franchisee Satisfaction as an Operations KPI

August 19, 2019

There is no metric that better predicts success or foreshadows issues within a system than the sentiment of its franchise owners. Measuring and managing franchisee satisfaction is the best way to build a system in which everyone wins.

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6 Creative Ways to Up Your Public Relations Game

August 1, 2019

Are you using your franchisee satisfaction data in your public relations efforts? Looking for some inspiration? Get real-life examples and visuals of how creative franchisors are making satisfaction data the focus of PR and marketing strategies to get attention and edge out the competition.

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357 Audit Questions to Turn Your Compliance Check into a Support Tool

July 30, 2019

Do your franchisees feel supported during compliance checks? Most franchisors will say “no”. But it doesn’t have to be that way! FranchiseBlast has collected 357 franchise audit questions from top franchisors to help you “audit your audit” and elevate the compliance check from an exercise in “catching” franchisees doing something wrong, to “coaching” them to make the business be its best.

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How to Use Social Media to Attract Franchise Candidates

July 23, 2019

Social media has become an indispensable tool in franchise recruiting, with more and more franchise organizations using social platforms to attract new franchisees. With the ability to hone in on the exact type of operators they want to bring on board, franchise organizations are able to save time looking for the right qualified candidates. Meanwhile, prospective franchisees are using social media to research brands. Learn best practices for using social media not just to build brand awareness, but to attract and qualify franchisees.

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